Topic
  • 2 replies
  • Latest Post - ‏2015-03-13T12:34:47Z by Rud.Manusachi
danielfb
danielfb
1 Post

Pinned topic Incident, Solutions, Problems in MAXIMO 7.5

‏2013-05-09T20:51:09Z |

Hi guys,

My company is using MAXIMO 7.5.0.1 plus Service Provider add on 7.5.0.1.

The Service Provider documentation has a section talking about incident, Solutions and Problems applications including the Priority Matrix application in order to automatically calculate the Internal Priority to be applied based upon the Urgency and Impact values typed by the Call Center operator.

However, in our installation those applications are missing and after talking with IBM guys we are more confused now seeing the IBM MAXMO demo site (maximo7.demos.ibm/maximo) where Service Providers is not installed but the Incident, Solutions and Problems application are present.

Please, if someone user of IBM consultant can clarify this issue it should be really helpful for us.

Thanks in advance for your kind support.

Warm Regards, 

Daniel

 

 

 

 

 

  • sourabh1985
    sourabh1985
    1 Post

    Re: Incident, Solutions, Problems in MAXIMO 7.5

    ‏2013-06-28T06:38:04Z  

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  • Rud.Manusachi
    Rud.Manusachi
    1 Post

    Re: Incident, Solutions, Problems in MAXIMO 7.5

    ‏2015-03-13T12:34:47Z  

    I have same problem in maximo 7.6
    BUT there is INCIDENT as main object in database, and i can't create appliction with name "INCIDENT" application designer [BMXAA4129E - Record already exists for Application=INCIDENT]
    P.S. In my Security Group i granted all application