Pinned topic Delete The Ticket Status is Closed on SCCD
ogradyp 2700054RYY5 Posts
Re: Delete The Ticket Status is Closed on SCCD2013-11-15T12:16:24ZThis is the accepted answer. This is the accepted answer.
You can delete a ticket (an incident, a problem, or a service request), but only when it is a certain status and only when transactions have not been written against it. See here in the Information Center for further details.
I hope this helps.