The server manager in our department has installed CPLEX optimization studio 12.6 on a server for me. Since I have started opening the software there was an error that we should verify the installation. So the server manager, removed CPLEX, rebooted the server and re-installed CPLEX. Now the installation error is gone but there is the following anytime I want to add, save or run a model file:
'Model Outline Update' has encountered an incident.
an internal error is produced while :"Model Outline Update".
Anyone knows what is it about?
I should add that the same person has installed the same version of the software on 2 other servers and they all work very well.