Topic
  • 2 replies
  • Latest Post - ‏2014-07-09T07:04:44Z by MisterMeta
MisterMeta
MisterMeta
2 Posts

Pinned topic Error Installing Agent in W2008

‏2014-07-08T03:37:08Z |

I am currently attempting to install a common agent on a Windows 2008 server.

The agent is installed just fine on the W2003 servers, but the the 2008 version keeps giving me trouble.

 

I fixed the No Access problem by disabling the UAC, but the agent now fails to install.

I am getting the following error:

MSG: COPTDM155EtdmWorkflowExecutionError, please verify that there is a valid remote connection from the server to the endpoint, and check free space on the remote system

 

I have confirmed that the server is online and working with remote desktop, I have also deleted any existing IBM software, all to no avail.

Any help would be much appreciated!

  • RS_UK_HAL
    RS_UK_HAL
    190 Posts

    Re: Error Installing Agent in W2008

    ‏2014-07-08T10:44:31Z  

    Is this a manual install of the Common Agent or via Update Manager 'push' to the target system?

     

    Either way, you should always try the other method, to see if it works.  If it does work using the other method, it helps you to narrow down where the problem might be.  If it doesn't, it helps you to see that the problem is related with the target system and not necessarily the installation method or process, since this works just fine for thousands of other customers.

     

    Updated on 2014-07-08T10:45:08Z at 2014-07-08T10:45:08Z by RS_UK_HAL
  • MisterMeta
    MisterMeta
    2 Posts

    Re: Error Installing Agent in W2008

    ‏2014-07-09T07:04:44Z  
    • RS_UK_HAL
    • ‏2014-07-08T10:44:31Z

    Is this a manual install of the Common Agent or via Update Manager 'push' to the target system?

     

    Either way, you should always try the other method, to see if it works.  If it does work using the other method, it helps you to narrow down where the problem might be.  If it doesn't, it helps you to see that the problem is related with the target system and not necessarily the installation method or process, since this works just fine for thousands of other customers.

     

    Thanks for the advice!

    I did manual install along with this FIX to get it working, not too sure why the push didn't work.

    I will keep working on why the push didn't work.

    Updated on 2014-07-09T09:04:55Z at 2014-07-09T09:04:55Z by MisterMeta