Topic
  • 7 replies
  • Latest Post - ‏2013-10-23T19:14:33Z by gtallan91
reneschmidt
reneschmidt
15 Posts

Pinned topic Java Update 7 Vers. 45 not working

‏2013-10-18T07:08:19Z |

After installing the new fixlet, we have some troubles with java. There are different Webapplications, that uses Java, not working anymore. Also, if you check on the oracle site to see if Java is installed, it fails. After manually de-/reinstalling the problems are fixed.

Please check.

  • jinhui_li
    jinhui_li
    1 Post

    Re: Java Update 7 Vers. 45 not working

    ‏2013-10-18T07:37:12Z  

    Hi, can you elaborate a bit more on, which fixlet did you use to update your Java, what OS (x32 or x64) are you using, which version was your OS installed with before updated to Java 7 v45?

  • reneschmidt
    reneschmidt
    15 Posts

    Re: Java Update 7 Vers. 45 not working

    ‏2013-10-18T07:56:23Z  

    Sure..

    We are using the new fixlets

    ID: 7056181 - Java Runtime Environment 7 update 45 Available (x64) (JRE 7 Installed)

    ID: 7056256 - Java Runtime Environment 7 update 45 (32-bit) Available (JRE 7 32-bit version Installed) (x64)

    OS is Windows 7 64bit. We are upgrading from the last java version 7 v40.

     

  • Xie_Ran91
    Xie_Ran91
    88 Posts

    Re: Java Update 7 Vers. 45 not working

    ‏2013-10-21T09:25:33Z  

    Sure..

    We are using the new fixlets

    ID: 7056181 - Java Runtime Environment 7 update 45 Available (x64) (JRE 7 Installed)

    ID: 7056256 - Java Runtime Environment 7 update 45 (32-bit) Available (JRE 7 32-bit version Installed) (x64)

    OS is Windows 7 64bit. We are upgrading from the last java version 7 v40.

     

    Can you tell us the exit code for the installation?

  • reneschmidt
    reneschmidt
    15 Posts

    Re: Java Update 7 Vers. 45 not working

    ‏2013-10-21T09:33:47Z  
    • Xie_Ran91
    • ‏2013-10-21T09:25:33Z

    Can you tell us the exit code for the installation?

    mmh.. strange .. the exit code is "none" on both fixlets, but the action steps all completed.

  • Xie_Ran91
    Xie_Ran91
    88 Posts

    Re: Java Update 7 Vers. 45 not working

    ‏2013-10-21T10:18:52Z  

    mmh.. strange .. the exit code is "none" on both fixlets, but the action steps all completed.

    two things you can do:

    1. check the client log and see if you can find any exit code there

    2. install the jre update through command prompt with log output,

    
    the command looks like jre-7-windows-i586.exe /s /L c:\log.txt
    

    See if you can find any interesting things there :)

  • gtallan91
    gtallan91
    9 Posts

    Re: Java Update 7 Vers. 45 not working

    ‏2013-10-21T21:03:47Z  
    • jinhui_li
    • ‏2013-10-18T07:37:12Z

    Hi, can you elaborate a bit more on, which fixlet did you use to update your Java, what OS (x32 or x64) are you using, which version was your OS installed with before updated to Java 7 v45?

    We had a similar experience using the fixlet to update to java7u45 (x64), also on Windows 7 x64.

    The fixlet did appear to exit successfully, and reports as no longer relevant - and java itself does still work - what is broken is the java plugin for IE x64. So, for example, the "is java installed" applet on the oracle website is broken, but invoking a standalone app via Java Web Start does work correctly.

    Graham

  • gtallan91
    gtallan91
    9 Posts

    Re: Java Update 7 Vers. 45 not working

    ‏2013-10-23T19:14:33Z  
    • gtallan91
    • ‏2013-10-21T21:03:47Z

    We had a similar experience using the fixlet to update to java7u45 (x64), also on Windows 7 x64.

    The fixlet did appear to exit successfully, and reports as no longer relevant - and java itself does still work - what is broken is the java plugin for IE x64. So, for example, the "is java installed" applet on the oracle website is broken, but invoking a standalone app via Java Web Start does work correctly.

    Graham

    OK, we figured out our issues and there was nothing wrong with the fixlet or java update at all. What we had was java x64 on windows 7 x64, and the only way people could use java applets was via internet explorer x64. This is what stopped working, but the true cause was an earlier update to IE10, and the enhanced protected mode setting - if you enable this, and restart IE (so that the content process of IE10 also runs as 64-bit), then java applets would work again.

    In the end we opted to push out installation of 32-bit java. The only reason we were using x64 java was that for a long time, bigfix couldn't successfully update 32-bit java on 64-bit windows, but that appears to be resolved now.

    Graham