we are wondering on how to make a remote session through Tivoli Remote Control integrate with Tivoli Endpoint Manager in managed mode way?
We access the TRC web console: http://IP/trc and we request for a session from Destination --> Selecting the specific target --> Start remote session
When we request remote sessione on the TRC console appears the followin message (in italian): "Impossibile creare una sessione di controllo remoto con la destinazione selezionata. Non sono disponibili autorizzazioni" that in english should be "Impossible to create a remote control session on the specific target. Authorizations not available".
So we have to request for a remote session. The request correctly arrives to the admin that accepts it. The acceptance correctly go back to the user but we cannot instantiate the remote session.