I currently have a problem whereby 2 accounts are created for a user after the approver approved the access request. Each account will contain only 1 access that the user requested.
It will happen whenever the user requested for 2 or more accesses at the same time when he did not have any account for that particular service.
If the user already had an account for the service, the existing account will be modified instead.
I would like to know if it's possible for me to do a check in the workflow so that the issue of 2 accounts being created will not happen.