Topic
  • 1 reply
  • Latest Post - ‏2013-07-30T15:22:10Z by chrisahl
sba79
sba79
1 Post

Pinned topic Synchronization getting failed with error - Remote exception. No details available.

‏2013-05-16T11:14:11Z |

 

I am getting this exception message while synchronizing rhel6.1 base VM. This VM including the ICCT set up is created using ESXi 5.0 server.

I have a valid license for my ESXi 5.0 server. Could you please provide a solution to this issue?

 

Trace log extract,

-----------------------------------

[2013-05-16 22:08:15:751 IST] 00000073 StageVA       I com.ibm.venture.vmware.appliance.actions.StageVA call Error staging base_rhel6.1_x86_64
java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: com.ibm.venture.vm.VirtualizationShimException: Remote exception. No details available. shim=https://9.122.127.160/sdk_copy7 endpoint=https://9.122.127.160/sdk_copy7 localizedMessage="Remote exception. No details available." causeType=org.apache.axis.AxisFault cause=(0)null
    at java.util.concurrent.FutureTask$Sync.innerGet(FutureTask.java:233)
    at java.util.concurrent.FutureTask.get(FutureTask.java:94)
    at com.ibm.venture.vmware.appliance.actions.StageVA.call(StageVA.java:202)
    at com.ibm.venture.vmware.appliance.actions.StageVA.call(StageVA.java:49)
    at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:314)
    at java.util.concurrent.FutureTask.run(FutureTask.java:149)
    at com.ibm.vespa.util.task.VSPLocalTaskHandle.run(VSPLocalTaskHandle.java:75)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:897)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919)
    at java.lang.Thread.run(Thread.java:736)
Caused by: java.util.concurrent.ExecutionException: com.ibm.venture.vm.VirtualizationShimException: Remote exception. No details available. shim=https://9.122.127.160/sdk_copy7 endpoint=https://9.122.127.160/sdk_copy7 localizedMessage="Remote exception. No details available." causeType=org.apache.axis.AxisFault cause=(0)null
    at com.ibm.vespa.util.concurrent.VSPMultipleLockForEntity.executeUnderLock(VSPMultipleLockForEntity.java:108)
    at com.ibm.vespa.util.concurrent.VSPMapOfLocksForEntities.execute(VSPMapOfLocksForEntities.java:125)
    at com.ibm.venture.vmware.adapters.ActionOnViClient.call(ActionOnViClient.java:93)
    ... 6 more
Caused by: com.ibm.venture.vm.VirtualizationShimException: Remote exception. No details available. shim=https://9.122.127.160/sdk_copy7 endpoint=https://9.122.127.160/sdk_copy7 localizedMessage="Remote exception. No details available." causeType=org.apache.axis.AxisFault cause=(0)null
    at com.ibm.venture.vmware.impl.FaultUtils.otherError(FaultUtils.java:458)
    at com.ibm.venture.vmware.impl.FaultUtils.translateRemoteException(FaultUtils.java:304)
    at com.ibm.venture.vmware.impl.actions.vi25.CollectProperties_Vi25.doTheTask(CollectProperties_Vi25.java:100)
    at com.ibm.venture.vmware.impl.actions.vi25.CollectProperties_Vi25.doTheTask(CollectProperties_Vi25.java:32)
    at com.ibm.venture.vmware.impl.actions.ViClientTask.call(ViClientTask.java:64)
    at com.ibm.venture.vmware.impl.actions.vi25.GetPropertyOfEntity_Vi25.call(GetPropertyOfEntity_Vi25.java:87)
    at com.ibm.venture.vmware.impl.actions.vi25.PollTask2_Vi25.call(PollTask2_Vi25.java:131)
    at com.ibm.venture.vmware.impl.actions.PollTask.call(PollTask.java:97)
    at com.ibm.venture.vmware.impl.actions.vi25.CopyDatastoreFileOrFolder_Vi25.call(CopyDatastoreFileOrFolder_Vi25.java:232)
    at com.ibm.venture.vmware.impl.actions.vi25.CopyDatastoreFileOrFolder_Vi25.call(CopyDatastoreFileOrFolder_Vi25.java:41)
    at com.ibm.vespa.util.task.VSPInlineSubtask.call(VSPInlineSubtask.java:193)
    at com.ibm.venture.vmware.adapters.VMwareFileSupport2$2.execute(VMwareFileSupport2.java:218)
    at com.ibm.venture.vmware.adapters.VMwareFileSupport2$2.execute(VMwareFileSupport2.java:196)
    at com.ibm.venture.vmware.adapters.ActionOnViClientClone.prepare(ActionOnViClientClone.java:94)
    at com.ibm.venture.vmware.adapters.ActionOnViClient$1.call(ActionOnViClient.java:97)
    at com.ibm.vespa.util.concurrent.VSPMultipleLockForEntity.executeUnderLock(VSPMultipleLockForEntity.java:104)
    ... 8 more
Caused by: (0)null
    at org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744)

 

Could you please provide a solution? I tried searching documentation on ICCT, but could not get anything useful.

 

Thanks.

 

Please find attached trace log file and the ESXi5.0 license details.

 

Attachments

Updated on 2013-05-16T11:55:06Z at 2013-05-16T11:55:06Z by sba79
  • chrisahl
    chrisahl
    1 Post

    Re: Synchronization getting failed with error - Remote exception. No details available.

    ‏2013-07-30T15:22:10Z  

    We have occasionally seen this error on ESXi 5.0 when the datastore is too slow.  Try increasing the performance of your datastore or adding a faster datastore, such as iSCSI.