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GM_Maximo
GM_Maximo
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Pinned topic Integration Services frequently getting failed to process Inbound and Outbound Queues in 7.2

‏2013-10-17T20:18:55Z |

Hi All

Integration Services frequently getting failed to process Inbound and Outbound Queues in maximo 7.2.1. We have two integration clusters configured with JMS Queues 4 outbound and 2 inbound and 1 for error in Production. We have issues with these queues frequently messages are getting piled up and Once we restart all the application servers the queues started flowing properly. Frequently it affects the business. Whenever this issue occurs in logs we are getting the below message. Please help us to find the permanent solution for this. We are struggling lot with this issue.

[10/17/13 15:02:54:540 EDT] 00000052 SystemOut     O 17 Oct 2013 15:02:54:540 [ERROR] Read timed out
[10/17/13 15:02:54:571 EDT] 00000052 SystemOut     O 17 Oct 2013 15:02:54:571 [ERROR] BMXAA1481E - Could not send.
 Read timed out
psdi.util.MXSystemException: BMXAA1481E - Could not send.
 Read timed out
 at psdi.iface.router.WebServiceHandler.invoke(WebServiceHandler.java:217)
 at createch.vms.iface.router.CGiWayWebServiceHandler.invoke(CGiWayWebServiceHandler.java:99)
 at psdi.iface.jms.QueueToDestManagerProcessor.processMessage(QueueToDestManagerProcessor.java:89)
 at psdi.iface.jms.JMSQueueCronTask.getMessage(JMSQueueCronTask.java:369)
 at psdi.iface.jms.JMSQueueCronTask.cronAction(JMSQueueCronTask.java:219)
 at psdi.server.CronTaskManager.callCronMethod(CronTaskManager.java:1556)
 at psdi.server.CronTaskManager.access$400(CronTaskManager.java:84)
 at psdi.server.CronTaskManager$CronThread.run(CronTaskManager.java:2074)
Caused by:
org.apache.axis2.AxisFault: Read timed out
 at org.apache.axis2.AxisFault.makeFault(AxisFault.java:430)
 at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:193)
 at org.apache.axis2.transport.http.HTTPSender.send(HTTPSender.java:75)
 at org.apache.axis2.transport.http.CommonsHTTPTransportSender.writeMessageWithCommons(CommonsHTTPTransportSender.java:370)
 at org.apache.axis2.transport.http.CommonsHTTPTransportSender.invoke(CommonsHTTPTransportSender.java:209)
 at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:446)
 at org.apache.axis2.description.OutInAxisOperationClient.send(OutInAxisOperation.java:401)
 at org.apache.axis2.description.OutInAxisOperationClient.executeImpl(OutInAxisOperation.java:228)
 at org.apache.axis2.client.OperationClient.execute(OperationClient.java:163)
 at org.apache.axis2.client.ServiceClient.sendReceive(ServiceClient.java:549)
 at org.apache.axis2.client.ServiceClient.sendReceive(ServiceClient.java:529)
 at psdi.iface.webservices.WSCallClient.invokeWebService(WSCallClient.java:269)
 at psdi.iface.webservices.WSCallClient.invokeWebService(WSCallClient.java:323)
 at psdi.iface.router.WebServiceHandler.invoke(WebServiceHandler.java:167)
 ... 7 more
Caused by:
java.net.SocketTimeoutException: Read timed out
 at java.net.SocketInputStream.socketRead0(Native Method)
 at java.net.SocketInputStream.read(SocketInputStream.java:155)
 at java.io.BufferedInputStream.fill(BufferedInputStream.java:229)
 at java.io.BufferedInputStream.read(BufferedInputStream.java:246)
 at org.apache.commons.httpclient.HttpParser.readRawLine(HttpParser.java:78)
 at org.apache.commons.httpclient.HttpParser.readLine(HttpParser.java:106)
 at org.apache.commons.httpclient.HttpConnection.readLine(HttpConnection.java:1116)
 at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.readLine(MultiThreadedHttpConnectionManager.java:1413)
 at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(HttpMethodBase.java:1973)
 at org.apache.commons.httpclient.HttpMethodBase.readResponse(HttpMethodBase.java:1735)
 at org.apache.commons.httpclient.HttpMethodBase.execute(HttpMethodBase.java:1098)
 at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
 at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
 at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
 at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:346)
 at org.apache.axis2.transport.http.AbstractHTTPSender.executeMethod(AbstractHTTPSender.java:542)
 at org.apache.axis2.transport.http.HTTPSender.sendViaPost(HTTPSender.java:189)
 ... 19 more
 

Regards

Muru