Pinned topic Action, Access control
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Where i can start search root of the problem, if my 'Access control' of Action is not working for 'User Groups' ?
Updated on 2013-03-29T11:54:29Z at 2013-03-29T11:54:29Z by pdubovitsky
pdubovitsky 100000N35Y376 Posts
Re: Action, Access control2013-03-29T11:54:29ZThis is the accepted answer. This is the accepted answer.First, you need to check if the user is a member of the particular group using user database query (not user administration tool).
Second, check base actions access controls.
If you confirmed that the user has proper group membership, but still does not have access, try to test the action with other user account (member of the same group). If the problem is consistent, try to reset action control: set action access control to "All Users" and upgrade user database, then set action access control to the group and upgrade user database again.