Topic
  • 2 replies
  • Latest Post - ‏2013-03-27T19:31:58Z by RickyHolcomb
SystemAdmin
SystemAdmin
642 Posts

Pinned topic IBM Support Assistant Data Collector Feedback

‏2013-03-27T04:45:22Z |
We value your feedback about the IBM Support Assistant Data Collector. Please provide your input below. Thanks!

It would be nice to be able to preview the information being sent to IBM or the other FTP site before it is sent. This is crucial to sites that are worried about leaking of sensitive personal information (SPI)
Updated on 2013-03-27T19:31:58Z at 2013-03-27T19:31:58Z by RickyHolcomb
  • RickyHolcomb
    RickyHolcomb
    325 Posts

    Re: IBM Support Assistant Data Collector Feedback

    ‏2013-03-27T19:28:10Z  
    Hello Daniel,

    Thank you for the feedback. I will open a enhancement request for this suggestion. For now your workaround would be to:

    1). Click on do not transfer.
    2). The location where the zip file is stored will provided at the top of the page.
    3). You can then go and view the data before sending to IBM.
    4). Once you have reviewed the data, click on the button that says restart Transfer. This will take you back to the previous screen.
    5). Complete the data transfer to IBM.

    I have also attached a few screenshot.

    Thanks,
    Ricky Holcomb
  • RickyHolcomb
    RickyHolcomb
    325 Posts

    Re: IBM Support Assistant Data Collector Feedback

    ‏2013-03-27T19:31:58Z  
    Hello Daniel,

    Thank you for the feedback. I will open a enhancement request for this suggestion. For now your workaround would be to:

    1). Click on do not transfer.
    2). The location where the zip file is stored will provided at the top of the page.
    3). You can then go and view the data before sending to IBM.
    4). Once you have reviewed the data, click on the button that says restart Transfer. This will take you back to the previous screen.
    5). Complete the data transfer to IBM.

    I have also attached a few screenshot.

    Thanks,
    Ricky Holcomb
    Here is one additional screen shot.

    Thanks,
    Ricky Holcomb
    Updated on 2013-03-27T19:31:58Z at 2013-03-27T19:31:58Z by RickyHolcomb