Hi,
I recently upgraded to RBD 8.5 which connects to MKS Integrity Client 2009 version 4.10.0.9665 The problem I am having is that in RBD there is a red icon next to each and every project level. Usually this indicates there is some problem with one of the components under the project application. However, after drilling down, none of the components within the project(s) has the red icon so I cannot tell which is actually has the error. I have tried 1) 'clean' / 'clean all projects' 2) re-synchronizing the source with MKS source 3) shutting down RBD and bringing it back up. When I look in the Source Integrity ViewSet under MKS all the application source look fine.
Thanks,
Maira
Topic
-
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-26T19:11:13Z
This is the accepted answer.
This is the accepted answer.
You should have a "Problems" view that enumerates for you the problems found. (If you can't see a Problems view in your current perspective then switch to the EGL perspective (use Window->Reset Perspective if necessary to get all of the views back in their default locations) or use Window->Show View->Problems to force the Problems view to appear.
Once you have a Problem view to help you out, what do you find there?
--Dan
p.s. If I were a betting man I would bet that you need to update the build path in your project because, with each RBD upgrade, the dependent project versions change. The Problems view is going to help you determine this as the root cause of your problem. -
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-27T16:10:22Z
This is the accepted answer.
This is the accepted answer.
It sounds like your error is in RDB, but if there is anything we can do from the Integrity side please contact the Integrity support team and we'd be more than happy to help you out.
Phone: 1-800-477-6435 / 1-800-PTC-4-HELP
Web: http://www.ptc.com/support/
Integrity Community: http://communities.ptc.com/community/integrity?view=discussions -
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-27T20:10:16Z
This is the accepted answer.
This is the accepted answer.
Hi,- dan_darnell
- 2013-03-26T19:11:13Z
You should have a "Problems" view that enumerates for you the problems found. (If you can't see a Problems view in your current perspective then switch to the EGL perspective (use Window->Reset Perspective if necessary to get all of the views back in their default locations) or use Window->Show View->Problems to force the Problems view to appear.
Once you have a Problem view to help you out, what do you find there?
--Dan
p.s. If I were a betting man I would bet that you need to update the build path in your project because, with each RBD upgrade, the dependent project versions change. The Problems view is going to help you determine this as the root cause of your problem.
Attached is a screen print of the red icons in RBD. The 'Problems' view is there but with 0 entries.
The red icons look triangular rather than 'X' shaped.
Thanks,
MairaAttachments
-
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-27T21:39:04Z
This is the accepted answer.
This is the accepted answer.
Could you do the screen shot as a simple PNG or JPEG, please?- SystemAdmin
- 2013-03-27T20:10:16Z
Hi,
Attached is a screen print of the red icons in RBD. The 'Problems' view is there but with 0 entries.
The red icons look triangular rather than 'X' shaped.
Thanks,
Maira
--Dan -
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-28T01:15:29Z
This is the accepted answer.
This is the accepted answer.
It seems that this is a decorated image provided by MKS Integrity Client. Could you check with MKS and figure out what does this mean?- SystemAdmin
- 2013-03-27T20:10:16Z
Hi,
Attached is a screen print of the red icons in RBD. The 'Problems' view is there but with 0 entries.
The red icons look triangular rather than 'X' shaped.
Thanks,
Maira -
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-28T17:59:09Z
This is the accepted answer.
This is the accepted answer.
Hi Dan, Here is the file in .jpg- dan_darnell
- 2013-03-27T21:39:04Z
Could you do the screen shot as a simple PNG or JPEG, please?
--Dan
Thanks,
MairaAttachments
-
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-28T18:09:57Z
This is the accepted answer.
This is the accepted answer.
Shalimar,- SystemAdmin
- 2013-03-28T17:59:09Z
Hi Dan, Here is the file in .jpg
Thanks,
Maira
As Rocky stated, this is not an RBD/EGL image/icon. Rocky felt it is a MKS icon.
Is it really a "red-x" or does it mean the project is under MKS control? Maybe MKS with its latest levels (not sure if you upgraded it) or on Eclipse now show this.
Typically, if there is nothing listed in the problems view, the source itself is good. -
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-28T20:35:36Z
This is the accepted answer.
This is the accepted answer.
Hi All,- markevans
- 2013-03-28T18:09:57Z
Shalimar,
As Rocky stated, this is not an RBD/EGL image/icon. Rocky felt it is a MKS icon.
Is it really a "red-x" or does it mean the project is under MKS control? Maybe MKS with its latest levels (not sure if you upgraded it) or on Eclipse now show this.
Typically, if there is nothing listed in the problems view, the source itself is good.
In poking around, the 'Error Log' view displays one error repeated multiple times and the 'Event Details' section had more info. It seems I can only attach one file at a time so here is the 1st one.
Thanks ...Attachments
-
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-28T20:38:55Z
This is the accepted answer.
This is the accepted answer.
Here is the 2nd one ...- markevans
- 2013-03-28T18:09:57Z
Shalimar,
As Rocky stated, this is not an RBD/EGL image/icon. Rocky felt it is a MKS icon.
Is it really a "red-x" or does it mean the project is under MKS control? Maybe MKS with its latest levels (not sure if you upgraded it) or on Eclipse now show this.
Typically, if there is nothing listed in the problems view, the source itself is good.
Thank you ...Attachments
-
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-28T21:08:05Z
This is the accepted answer.
This is the accepted answer.
Hi,- SystemAdmin
- 2013-03-28T20:38:55Z
Here is the 2nd one ...
Thank you ...
From googling "project.pj MKS", the project.pj file is something MKS uses/creates for each project under its control.
I would again suggest following up with MKS again.
You can always select a Project and then "refresh" from the context menu to see if that gets the file in sync..but that is just an attempt to see what happens.
EGL knows nothing about MKS or the files it creates... so it is more a question for them. -
Re: Projects have Red Icons in RBD 8.5 (using MKS)
2013-03-29T13:28:53Z
This is the accepted answer.
This is the accepted answer.
Okay, will do. Thank you everyone.- markevans
- 2013-03-28T21:08:05Z
Hi,
From googling "project.pj MKS", the project.pj file is something MKS uses/creates for each project under its control.
I would again suggest following up with MKS again.
You can always select a Project and then "refresh" from the context menu to see if that gets the file in sync..but that is just an attempt to see what happens.
EGL knows nothing about MKS or the files it creates... so it is more a question for them.
