Topic
  • 5 replies
  • Latest Post - ‏2013-03-28T01:12:04Z by dukessd
SystemAdmin
SystemAdmin
6902 Posts

Pinned topic My AIX shutdown automatically two times

‏2013-03-26T02:55:19Z |
Dear all,

I have 9133-55A which shutdowns two times in week, it has 2 LPARs running AIX 5.3. I have check and got errpt about System Processor Assembly and Backplane. Attachment is detail.

So what should i do in my case? maybe need to replace new one both of them?

Thanks!
Updated on 2013-03-28T01:12:04Z at 2013-03-28T01:12:04Z by dukessd
  • SystemAdmin
    SystemAdmin
    6902 Posts

    Re: My AIX shutdown automatically two times

    ‏2013-03-26T03:03:14Z  
    re-attach File
  • SystemAdmin
    SystemAdmin
    6902 Posts

    Re: My AIX shutdown automatically two times

    ‏2013-03-26T03:17:12Z  
    re-attach File
    B124E500: Memory subsystem including external cache Predictive Error,
    general. Refer to the system service documentation for more
    information.
    Additional Words: 2-030000F0 3-28D90110 4-C13920FF 5-400000FF
    6-00811871 7-00000001 8-005FDD02 9-00000000
    Error log information:
    Date: Tue Mar 19 08:25:42 THAIST 2013
    Sequence number: 11662
    Label: SCAN_ERROR_CHRP
    Priority: M FRU: 10N8125 S/N: YL10HA69E0ES CCIN: 53BB Location:
    U787B.001.DNWCBDB-P1-C9
    Priority: M Maintainence Procedure: FSPSP16
    Priority: M Maintainence Procedure: FSPSP04
    ---
    Diagnostic Analysis
    Diagnostic Log sequence number: 9908
    Resource tested: sysplanar0
    Resource Description: System Planar
    Location:
    SRC: B124E500
    Description: Memory subsystem including external cache Predictive
    Error, general. Refer to the system service
    documentation for more information.
    Additional Words: 2-030000F0 3-28D90110 4-C13920FF 5-400000FF
    6-00811871 7-00000001 8-005FDD02 9-00000000
    Possible FRUs:
    Priority: M FRU: 10N8125 S/N: YL10HA69E0ES CCIN: 53BB
    Location: U787B.001.DNWCBDB-P1-C9
    Priority: M Maintainence Procedure: FSPSP16
    Location: n/a
    Priority: M Maintainence Procedure: FSPSP04
    Location: n/a
    ---
  • dukessd
    dukessd
    345 Posts

    Re: My AIX shutdown automatically two times

    ‏2013-03-26T22:52:02Z  
    B124E500: Memory subsystem including external cache Predictive Error,
    general. Refer to the system service documentation for more
    information.
    Additional Words: 2-030000F0 3-28D90110 4-C13920FF 5-400000FF
    6-00811871 7-00000001 8-005FDD02 9-00000000
    Error log information:
    Date: Tue Mar 19 08:25:42 THAIST 2013
    Sequence number: 11662
    Label: SCAN_ERROR_CHRP
    Priority: M FRU: 10N8125 S/N: YL10HA69E0ES CCIN: 53BB Location:
    U787B.001.DNWCBDB-P1-C9
    Priority: M Maintainence Procedure: FSPSP16
    Priority: M Maintainence Procedure: FSPSP04
    ---
    Diagnostic Analysis
    Diagnostic Log sequence number: 9908
    Resource tested: sysplanar0
    Resource Description: System Planar
    Location:
    SRC: B124E500
    Description: Memory subsystem including external cache Predictive
    Error, general. Refer to the system service
    documentation for more information.
    Additional Words: 2-030000F0 3-28D90110 4-C13920FF 5-400000FF
    6-00811871 7-00000001 8-005FDD02 9-00000000
    Possible FRUs:
    Priority: M FRU: 10N8125 S/N: YL10HA69E0ES CCIN: 53BB
    Location: U787B.001.DNWCBDB-P1-C9
    Priority: M Maintainence Procedure: FSPSP16
    Location: n/a
    Priority: M Maintainence Procedure: FSPSP04
    Location: n/a
    ---
    Both of them?

    They are for the same DIMM - Location: U787B.001.DNWCBDB-P1-C9

    A firmware update will probably fix the reboot problem.

    ftp://ftp.software.ibm.com/software/server/firmware/01SF240_403_382.html

    SF240_320_201

    05/14/07
    Impact: Availability Severity: HIPER - High Impact/PERvasive, Should be installed as soon as possible.

    System firmware changes that affect all p5 and i5 systems:

    HIPER: The initialization settings of the memory buffers were changed to eliminate spurious checkstops that were causing system and partition crashes with SRC B124E500 and word 8 = 0095xxxx.

    If not then replace the DIMM at U787B.001.DNWCBDB-P1-C9

    HTH
  • SystemAdmin
    SystemAdmin
    6902 Posts

    Re: My AIX shutdown automatically two times

    ‏2013-03-27T04:55:34Z  
    • dukessd
    • ‏2013-03-26T22:52:02Z
    Both of them?

    They are for the same DIMM - Location: U787B.001.DNWCBDB-P1-C9

    A firmware update will probably fix the reboot problem.

    ftp://ftp.software.ibm.com/software/server/firmware/01SF240_403_382.html

    SF240_320_201

    05/14/07
    Impact: Availability Severity: HIPER - High Impact/PERvasive, Should be installed as soon as possible.

    System firmware changes that affect all p5 and i5 systems:

    HIPER: The initialization settings of the memory buffers were changed to eliminate spurious checkstops that were causing system and partition crashes with SRC B124E500 and word 8 = 0095xxxx.

    If not then replace the DIMM at U787B.001.DNWCBDB-P1-C9

    HTH
    Thanks dukessd, but the location U787B.001.DNWCBDB-P1-C9 is not the DIMM.
    As log: FRU: 10N8125, here is System Processor Assembly part.
  • dukessd
    dukessd
    345 Posts

    Re: My AIX shutdown automatically two times

    ‏2013-03-28T01:12:04Z  
    Thanks dukessd, but the location U787B.001.DNWCBDB-P1-C9 is not the DIMM.
    As log: FRU: 10N8125, here is System Processor Assembly part.
    The memory sits on the processor card, so it looks like you have a bad DIMM on the processor card in slot P1-C9.

    Is the firmware SF240_320 or later?