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5 replies Latest Post - ‏2013-03-28T01:12:04Z by dukessd
SystemAdmin
SystemAdmin
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Pinned topic My AIX shutdown automatically two times

‏2013-03-26T02:55:19Z |
Dear all,

I have 9133-55A which shutdowns two times in week, it has 2 LPARs running AIX 5.3. I have check and got errpt about System Processor Assembly and Backplane. Attachment is detail.

So what should i do in my case? maybe need to replace new one both of them?

Thanks!
Updated on 2013-03-28T01:12:04Z at 2013-03-28T01:12:04Z by dukessd
  • SystemAdmin
    SystemAdmin
    6902 Posts
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    Re: My AIX shutdown automatically two times

    ‏2013-03-26T03:03:14Z  in response to SystemAdmin
    re-attach File
    • SystemAdmin
      SystemAdmin
      6902 Posts
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      Re: My AIX shutdown automatically two times

      ‏2013-03-26T03:17:12Z  in response to SystemAdmin
      B124E500: Memory subsystem including external cache Predictive Error,
      general. Refer to the system service documentation for more
      information.
      Additional Words: 2-030000F0 3-28D90110 4-C13920FF 5-400000FF
      6-00811871 7-00000001 8-005FDD02 9-00000000
      Error log information:
      Date: Tue Mar 19 08:25:42 THAIST 2013
      Sequence number: 11662
      Label: SCAN_ERROR_CHRP
      Priority: M FRU: 10N8125 S/N: YL10HA69E0ES CCIN: 53BB Location:
      U787B.001.DNWCBDB-P1-C9
      Priority: M Maintainence Procedure: FSPSP16
      Priority: M Maintainence Procedure: FSPSP04
      ---
      Diagnostic Analysis
      Diagnostic Log sequence number: 9908
      Resource tested: sysplanar0
      Resource Description: System Planar
      Location:
      SRC: B124E500
      Description: Memory subsystem including external cache Predictive
      Error, general. Refer to the system service
      documentation for more information.
      Additional Words: 2-030000F0 3-28D90110 4-C13920FF 5-400000FF
      6-00811871 7-00000001 8-005FDD02 9-00000000
      Possible FRUs:
      Priority: M FRU: 10N8125 S/N: YL10HA69E0ES CCIN: 53BB
      Location: U787B.001.DNWCBDB-P1-C9
      Priority: M Maintainence Procedure: FSPSP16
      Location: n/a
      Priority: M Maintainence Procedure: FSPSP04
      Location: n/a
      ---
      • dukessd
        dukessd
        345 Posts
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        Re: My AIX shutdown automatically two times

        ‏2013-03-26T22:52:02Z  in response to SystemAdmin
        Both of them?

        They are for the same DIMM - Location: U787B.001.DNWCBDB-P1-C9

        A firmware update will probably fix the reboot problem.

        ftp://ftp.software.ibm.com/software/server/firmware/01SF240_403_382.html

        SF240_320_201

        05/14/07
        Impact: Availability Severity: HIPER - High Impact/PERvasive, Should be installed as soon as possible.

        System firmware changes that affect all p5 and i5 systems:

        HIPER: The initialization settings of the memory buffers were changed to eliminate spurious checkstops that were causing system and partition crashes with SRC B124E500 and word 8 = 0095xxxx.

        If not then replace the DIMM at U787B.001.DNWCBDB-P1-C9

        HTH
        • SystemAdmin
          SystemAdmin
          6902 Posts
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          Re: My AIX shutdown automatically two times

          ‏2013-03-27T04:55:34Z  in response to dukessd
          Thanks dukessd, but the location U787B.001.DNWCBDB-P1-C9 is not the DIMM.
          As log: FRU: 10N8125, here is System Processor Assembly part.
          • dukessd
            dukessd
            345 Posts
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            Re: My AIX shutdown automatically two times

            ‏2013-03-28T01:12:04Z  in response to SystemAdmin
            The memory sits on the processor card, so it looks like you have a bad DIMM on the processor card in slot P1-C9.

            Is the firmware SF240_320 or later?