Pinned topic IBM ULTRIUM-HH3 TAPE DRIVE - hardware is offline
i'm using internal IBM ULTRIUM-HH3 TAPE DRIVE and EXEC backup software detecting the hardwar as offline. i have removed the backup exex and install new version (restart more than one time) but the same issue there.
i'm planing to install the IBM latest driver amd firmware for my IBM ULTRIUM-HH3 TAPE DRIVE but i'm not able to get on the web site. could you please send me a link to the latest driver and Firmware to download.
Current firmware version:93g7
operating system win 2003 32 bit sp2
Thank you and best Regards,
HaraldSeipp 060000UQ3K7 Posts
Re: IBM ULTRIUM-HH3 TAPE DRIVE - hardware is offline2013-04-16T14:23:25ZThis is the accepted answer. This is the accepted answer.
The drive is not an IBM product, but an IBM-manufactured drive sold by a another vendor (OEM product). IBM Tape drives show up as ULT3580-HH3, OEM drives as ULTRIUM-HH3). Please contact the vendor of the system that contains/contained the drive for the appropriate microcode update. Symantec Backup Exec does not use the IBM Tape Device Driver, but comes with an own (Symantec) device driver, so please look at the Symantec Backup Exec support site for a driver update.