Topic
  • 1 reply
  • Latest Post - ‏2013-03-12T20:14:12Z by IsaacGraf
SystemAdmin
SystemAdmin
172 Posts

Pinned topic Unable to login into TBSM with users other than administrator(tipadmin)

‏2013-03-11T09:43:34Z |
Hello all,

I've encountered a very surprising problem.I have created 5 users with user roles same as tipadmin and was able to access everything using those id's but just today when I logged out the user,was unable to login back again with the same user and password as before.However on logging in using tipadmin and searching the user,it shows its presence and all the roles assigned to it.Also any new users added with the same roles are unable to login.Currently only tipadmin can log in.Can someone help me out with this?

Thanks,
Regards.
Updated on 2013-03-12T20:14:12Z at 2013-03-12T20:14:12Z by IsaacGraf
  • IsaacGraf
    IsaacGraf
    34 Posts

    Re: Unable to login into TBSM with users other than administrator(tipadmin)

    ‏2013-03-12T20:14:12Z  
    Assuming you're using the ObjectServer as your user repository (which is the default), perhaps there is a connection problem with the ObjectServer?
    After you try unsuccessfully to log in, look in the logs in TIPProfile/logs/server1 (especially SystemOut.log and SystemErr.log) and see if there are any error messages related to authentication.

    Isaac