Topic
  • 4 replies
  • Latest Post - ‏2013-03-06T20:44:41Z by brcowan
SystemAdmin
SystemAdmin
47293 Posts

Pinned topic ClearCase 8.0.0.05 incompatibility with Windows7 64bit ?

‏2013-03-05T17:56:44Z |
Has anyone ever installed ClearCase 8.0.0.5 on Windows7 64 bit? I cannot create views from client but I can map and work with the ones created on the server.

Also CCDoctor says that ATRIA is not running on the local machine NOT TRUE. This applies either using local or domain account . . . maybe there is an incompatibility there?

Environment:

Client: Windows 7 Enterprise 64 SP1 ClearCase 8.0.0.05
Server: Windows Enterprise 2003 SP2 ClearCase 8.0.0.05

C:\>cleartool -ver
ClearCase version 8.0.0.01 (Wed Dec 28 01:01:29 EST 2011) (8.0.0.01.00_2011D.FCS)
ClearCase version 8.0.0.02 (Thu Apr 05 18:31:09 EST 2012) (8.0.0.02.00_2012A.FCS)
ClearCase version 8.0.0.03 (Thu Jun 21 16:08:51 EST 2012) (8.0.0.03.00_2012B.FCS)
ClearCase version 8.0.0.04 (Thu Sep 13 15:30:21 EDT 2012) (8.0.0.04.00_2012C.FCS)
ClearCase version 8.0.0.05 (Thu Nov 29 22:26:07 EST 2012) (8.0.0.05.00_2012D.D121129)
@(#) MVFS version 8.0.0.5 (Wed Nov 14 01:05:30 2012)
cleartool 8.0.0.5 (Fri Nov 16 15:11:24 2012)
db_server 8.0.0.5 (Wed Nov 21 01:26:48 2012)
VOB database schema versions: 54, 80
Updated on 2013-03-06T20:44:41Z at 2013-03-06T20:44:41Z by brcowan
  • Lumart
    Lumart
    114 Posts

    Re: ClearCase 8.0.0.05 incompatibility with Windows7 64bit ?

    ‏2013-03-06T08:15:42Z  
    Actually, I have.
    I am currently working with CC 8.0.0.5 on my Windows 7 64-bit pc.
    This is a supported configuration; anyway remember that CC is still a 32-bit application and, when installed on a 64-bit platform, runs in emulation mode.
    Which error do you get when you try to create a view from your client?
  • SystemAdmin
    SystemAdmin
    47293 Posts

    Re: ClearCase 8.0.0.05 incompatibility with Windows7 64bit ?

    ‏2013-03-06T12:02:22Z  
    • Lumart
    • ‏2013-03-06T08:15:42Z
    Actually, I have.
    I am currently working with CC 8.0.0.5 on my Windows 7 64-bit pc.
    This is a supported configuration; anyway remember that CC is still a 32-bit application and, when installed on a 64-bit platform, runs in emulation mode.
    Which error do you get when you try to create a view from your client?
    Thank you for your reply Lumart.

    Here is the error:

    Selected Server Storage Location "VIEWS".
    cleartool: Error: Failed to record hostname "XXXXXXX" in storage directory "E:\VIEWS\EU\ColuzziA\Tony_Tony.vws". Check that root or the ClearCase administrators group has permission to write to this directory.
    cleartool: Error: Unable to create view "\\XXXXX\VIEWS\EU\ColuzziA\Tony_Tony_.vws".

    But strangely enough:

    1) CCViews are created when using ClearTeam Explorer
    2) Dynamic Vies created from the client: the above error
    3) Dynamic views created on the server, mapped on client work OK

    Permission on VIEWS Server share:

    1) Domain Users 777
    2) ALBD Admin 777
    3) ALBD Users 777
    4) Everyone 777

    (OK it's windows, follow with me with 777)

    ClearCase Doctor says:

    Problem:
    ClearCase does not appear to be running on this computer.

    Recommendation:
    Using the ClearCase Control Panel applet, start ClearCase. If ClearCase is already running, stop and then restart it. <---- done it a zillion times both using Active Directory ALBD and Local Account . . .
  • SystemAdmin
    SystemAdmin
    47293 Posts

    Re: ClearCase 8.0.0.05 incompatibility with Windows7 64bit ?

    ‏2013-03-06T12:06:03Z  
    Thank you for your reply Lumart.

    Here is the error:

    Selected Server Storage Location "VIEWS".
    cleartool: Error: Failed to record hostname "XXXXXXX" in storage directory "E:\VIEWS\EU\ColuzziA\Tony_Tony.vws". Check that root or the ClearCase administrators group has permission to write to this directory.
    cleartool: Error: Unable to create view "\\XXXXX\VIEWS\EU\ColuzziA\Tony_Tony_.vws".

    But strangely enough:

    1) CCViews are created when using ClearTeam Explorer
    2) Dynamic Vies created from the client: the above error
    3) Dynamic views created on the server, mapped on client work OK

    Permission on VIEWS Server share:

    1) Domain Users 777
    2) ALBD Admin 777
    3) ALBD Users 777
    4) Everyone 777

    (OK it's windows, follow with me with 777)

    ClearCase Doctor says:

    Problem:
    ClearCase does not appear to be running on this computer.

    Recommendation:
    Using the ClearCase Control Panel applet, start ClearCase. If ClearCase is already running, stop and then restart it. <---- done it a zillion times both using Active Directory ALBD and Local Account . . .
    Forget to mention

    Environment:

    • Client: Windows 7 Enterprise 64bit SP1

    • Server: Windows Standard Edition 2003 SP2
  • brcowan
    brcowan
    741 Posts

    Re: ClearCase 8.0.0.05 incompatibility with Windows7 64bit ?

    ‏2013-03-06T20:44:41Z  
    There are a couple of things that can cause this. Since you're running Windows 2003 server, the odds are that you are not running into an SMB version interaction, and that apparently required an SMB2-enabled NAS device.

    The other most common cause is when the client and server disagree about the ClearCase server process group SID. If you are using a local account for the albd and a local group, it won't work. If the 2 use different names for the ClearCase group, it also won't work.

    You should see more information in the view server log (cleartool getlog -view -host {servername} -full) that will help you diagnose the issue. "Failed to record hostname" on the client essentially means "the view server couldn't fully start for some reason." So, you have to look at the view server logs to get the rest of the story.

    =================================================================
    Brian Cowan
    Advisory Software Engineer
    ClearCase Software Advisory Team (SWAT)
    Rational Software
    IBM Software Group
    550 King St
    Littleton, MA 01460

    Phone: 1.978.899.5436
    Web: http://www.ibm.com/software/rational/support/