Pinned topic Error Installing Ibm Systems Director 6.3.2
When i run the setup, iḿ having an error on the Pré-Installation Utility.
The error is on check 9: Upgrade check
I've try to remove uninstall the common Agent on every possible ways, but it wont let me install the product.
Check9: Upgrade Check
IBM systems director supports upgrades from previous versions.
Return Code: Fail Return Code: 70
error: Installed IBM Systems Director common agent 6.3.2. Promotion or upgrade i not supported between these IBM Systems Director versions.
Required> Target IBM Systems Director> IBM Systems Director Server 6.3.2
this is what i get when i run the pre/install
Do you guys have any ideia how to pass this problem_
SystemAdmin 110000D4XK13279 PostsACCEPTED ANSWER
Re: Error Installing Ibm Systems Director 6.3.22013-03-04T17:08:31Z in response to SystemAdminCan you elaborate on your environment? Do you currently have the server or agent installed? Are you trying to upgrade what is currently installed?
IBM Advanced Technical Skills
jjackson852 270006F7NG1 PostACCEPTED ANSWER
Re: Error Installing Ibm Systems Director 6.3.22013-06-26T16:08:35Z in response to SystemAdmin
I am having this exact problem when trying to install the Server.
I have the platform and common agent installed (v6.3.2).
Running on Windows Sever 2008 R2.
I am new to posting on forums. So I'm sorry if I am leaving out information.
--Craig 120000DATU16 PostsACCEPTED ANSWER
Re: Error Installing Ibm Systems Director 6.3.22013-07-25T20:31:06Z in response to jjackson852
You cannot install the Server on a system that already has the Agent installed on it. You need to first uninstall the Agent. The InfoCenter includes instructions on cleaning up after an uninstall (or failed uninstall).