Topic
  • 5 replies
  • Latest Post - ‏2013-03-15T18:50:28Z by SystemAdmin
bvingenieros
bvingenieros
21 Posts

Pinned topic GIM installation failed

‏2013-03-04T02:41:31Z |
Hi,

We are trying to install GIM in HPUX B11.31 ia64, but when we execute the script for installation appear this error:



>Verifying archive integrity... All good.

>Uncompressing Guard BUNDLE-GIM Installer....

>perl used : /usr/bin/perl

>guard-BUNDLE-GIM-9.0.0_r43212_v90_1-hpux-B.11.31-hpux-ia64.gim

>guard-GIM-9.0.0_r43212_v90_1-hpux-B.11.31-hpux-ia64.gim

>guard-INIT-9.0.0_r43212_v90_1-hpux-B.11.31-hpux-ia64.gim

>guard-SUPERVISOR-9.0.0_r43212_v90_1-hpux-B.11.31-hpux-ia64.gim

>guard-UTILS-9.0.0_r43212_v90_1-hpux-B.11.31-hpux-ia64.gim

>mv: config.all.18826: cannot access: No such file or directory

>cp: cannot access .tar.gz: No such file or directory

>cat: Cannot open config.all: No such file or directory

>cat: Cannot open config.all: No such file or directory

>Installing modules ....

>Installation completed successfully


The perl directory is the default and the version is 5.8.8

Also the final line shows as completed succesfully but when we see the install directory there is not directories created.

Has anyone faced this problem or have any idea why this is happening?

Thanks for your answers
Updated on 2013-03-15T18:50:28Z at 2013-03-15T18:50:28Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    483 Posts

    Re: GIM installation failed

    ‏2013-03-04T08:55:51Z  
    Hi, are you login as root for the installation?

    Can you share how do you run the GIM installation script?
  • bvingenieros
    bvingenieros
    21 Posts

    Re: GIM installation failed

    ‏2013-03-04T14:01:14Z  
    Hi, are you login as root for the installation?

    Can you share how do you run the GIM installation script?
    Hi Teh

    The user we use to run the script is root and the script is:

    ./guard-bundle-GIM-9.0.0_r43212_v90_1-hpux-B.11.31-hpux-ia64.gim.sh -- --dir /guardium --sqlguardip (collector ip) --tapip (DB Server IP)

    where (collector ip) and (DB server IP) are replaced with the IP address numbers when we run the script.

    Thanks for your help
  • SystemAdmin
    SystemAdmin
    483 Posts

    Re: GIM installation failed

    ‏2013-03-04T14:27:42Z  
    Hi Teh

    The user we use to run the script is root and the script is:

    ./guard-bundle-GIM-9.0.0_r43212_v90_1-hpux-B.11.31-hpux-ia64.gim.sh -- --dir /guardium --sqlguardip (collector ip) --tapip (DB Server IP)

    where (collector ip) and (DB server IP) are replaced with the IP address numbers when we run the script.

    Thanks for your help
    So, you can find the /guardium directory in the DB server after the installation? Is it what you mean?

    If you run the following command, does the GIM active?

    ps -ef|grep gim

    And, can you see the two entries in the /etc/inittab?

    gim:xxx
    gsvr:xxxx

    Can you also see the status at Process Monitoring when you login as admin under the Administration Console --> Module Installation
  • bvingenieros
    bvingenieros
    21 Posts

    Re: GIM installation failed

    ‏2013-03-04T15:06:00Z  
    So, you can find the /guardium directory in the DB server after the installation? Is it what you mean?

    If you run the following command, does the GIM active?

    ps -ef|grep gim

    And, can you see the two entries in the /etc/inittab?

    gim:xxx
    gsvr:xxxx

    Can you also see the status at Process Monitoring when you login as admin under the Administration Console --> Module Installation
    Yes, the /guardium directory is empty after installation.
    There is not gim proccess runing when we execute the command ps -ef|grep gim
    when we see the innitab file, there aren't the entries for gim:xxx and gsrv:xxx
    and there's nothing in the proccess monitoring tab
  • SystemAdmin
    SystemAdmin
    483 Posts

    Re: GIM installation failed

    ‏2013-03-15T18:50:28Z  
    > The perl directory is the default and the version is 5.8.8
    >
    > Also the final line shows as completed succesfully but when we see the install directory there is not directories created.
    >
    > Has anyone faced this problem or have any idea why this is happening?
    >
    > Thanks for your answers

    Hi,

    I have seen something similar and will describe the scenario:
    • Installed as always
    • Process tables showed GIM running
    • One process continuously spawning
    • /etc/inittab properly populated
    • twice as many entries in /var/tmp/gim
    • Designated installation directory almost empty
    • Designated installation directory had "lost+found" entry
    Fix:
    • Remove entries in /etc/inittab
    • Removed directory /var/tmp/gim
    • Cleaned process table of all GIM entries
    • Remove "lost+found" entry in designated installation directory
    • Ran installer again - Complete success

    YMMV as I'm not sure everything is the same but just in case we're similar enough this worked for us.

    Dave