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9 replies Latest Post - ‏2014-06-06T08:00:47Z by Jens.Engelke
SystemAdmin
SystemAdmin
7615 Posts
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Pinned topic [8.0.1] Problem with File Upload from old coaches

‏2013-02-27T08:49:30Z |
Hi,
Do you have any problems with File Upload object (old coaches) after migration to 8.0.1?
I have "Error retrieving document list" and no idea how to fix it.
Everything works correctly after instalation on PS 8.0.0.

best regars
Adam
  • 2W10_GÖKHAN_ORHON
    2W10_GÖKHAN_ORHON
    6 Posts
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    Re: [8.0.1] Problem with File Upload from old coaches

    ‏2014-06-05T08:40:42Z  in response to SystemAdmin

    hi,

     

    We migrate 7.5 to 8.5. We have same problem. How fix?

     

    Thanks,

    • Dae Young
      Dae Young
      430 Posts
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      Re: [8.0.1] Problem with File Upload from old coaches

      ‏2014-06-05T15:14:10Z  in response to 2W10_GÖKHAN_ORHON

      Good afternoon,

      I could be wrong on this, but before bpm v8.0, you could upload a file through a heritage coach and file would be stored in one of lombardi tables (lws_*). I do not know the exact table name. However beginning of v8.0, that functionality is no longer available. For v8.0.x.x, you have to use third party plugin to support file upload or you have to write up custom servlet class and deploy it to an application server to handle uploading process.

      However, if you upgraded to v8.5, I believe that you can easily upload a file through product itself. I quote Neil's comment "Another solution is to use the ECM support built into the product. You can leverage a free ECM product and use the out-of-the-box file uploader Coach View ..." from below thread.

      https://www.ibm.com/developerworks/community/forums/html/topic?id=77777777-0000-0000-0000-000014914657&ps=25

      Have a blessed day.

    • AndrewPaier
      AndrewPaier
      711 Posts
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      Re: [8.0.1] Problem with File Upload from old coaches

      ‏2014-06-06T02:56:45Z  in response to 2W10_GÖKHAN_ORHON

      There is a step in the upgrade that is intended to move all the items in the DB repository into the new ECM repository.  Are you sure you ran that step?

  • Jens.Engelke
    Jens.Engelke
    56 Posts
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    Re: [8.0.1] Problem with File Upload from old coaches

    ‏2014-06-05T14:22:31Z  in response to SystemAdmin

    First thing to check is SystemOut.log.

    In addition you may want to run a tool like www.fiddler2.com to capture network traffic and see the actual request/response that fails

    • 2W10_GÖKHAN_ORHON
      2W10_GÖKHAN_ORHON
      6 Posts
      ACCEPTED ANSWER

      Re: [8.0.1] Problem with File Upload from old coaches

      ‏2014-06-06T05:40:04Z  in response to Jens.Engelke

      Our problem is run process.

       

       

      Attachments

      Updated on 2014-06-06T06:01:20Z at 2014-06-06T06:01:20Z by 2W10_GÖKHAN_ORHON
      • Jens.Engelke
        Jens.Engelke
        56 Posts
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        Re: [8.0.1] Problem with File Upload from old coaches

        ‏2014-06-06T07:26:34Z  in response to 2W10_GÖKHAN_ORHON

        I understand the symptom you are observing. What I am telling you is that - in order to resolve your issue - you need to determine its root cause.

        This little pop-up dialog is a tiny fraction of error information that system gives you. You have to look at all the other information, too.

        Without looking into SystemOut.log you won't be able to understand what's happening.

        • 2W10_GÖKHAN_ORHON
          2W10_GÖKHAN_ORHON
          6 Posts
          ACCEPTED ANSWER

          Re: [8.0.1] Problem with File Upload from old coaches

          ‏2014-06-06T07:37:43Z  in response to Jens.Engelke

          here, thanks.

           

          [6/6/14 10:35:39:157 EEST] 00000118 wle_servlet   I   CWLLG0006I: Initializing a new session.
          [6/6/14 10:35:39:282 EEST] 00000118 wle_security  I   CWLLG1088I: Initializing session is done for user ak008259
          [6/6/14 10:35:39:672 EEST] 00000118 WSChannelFram A   CHFW0019I: The Transport Channel Service has started chain HttpOutboundChain:st-bpmps2:80.
          [6/6/14 10:35:39:765 EEST] 00000118 wle_javascrip I   TEST TEST TESTundefined
          [6/6/14 10:35:39:765 EEST] 00000118 wle_javascrip I   TEST TEST TEST0
           

           

           

          • Jens.Engelke
            Jens.Engelke
            56 Posts
            ACCEPTED ANSWER

            Re: [8.0.1] Problem with File Upload from old coaches

            ‏2014-06-06T08:00:47Z  in response to 2W10_GÖKHAN_ORHON

            [6/6/14 10:35:39:765 EEST] 00000118 wle_javascrip I   TEST TEST TESTundefined
            [6/6/14 10:35:39:765 EEST] 00000118 wle_javascrip I   TEST TEST TEST0

            is likely coming from your application.

            There is nothing related to an internal error. This may well mean that the call from the browser does not even reach the server. You can enable your browser's network traffic monitor (F12 in most browsers) or use a tool like www.fiddler2.com to monitor network traffic. 
            You will see several HTTP requests going back and forth between browser and server. The good ones are returned with HTTP 200 OK. All response status codes other than 200 OK are the ones to look at.