Topic
  • 2 replies
  • Latest Post - ‏2015-03-23T12:27:18Z by ICNICM
SystemAdmin
SystemAdmin
41 Posts

Pinned topic Integrating IBM Case Manger with IBM Content Navigator

‏2013-02-25T13:34:10Z |
Hi,

Can any one please guide me how to connect to IBM Case Manager via ICN, or please guide me with a documentation URL.

Thanks in advance.
Updated on 2013-02-25T14:13:13Z at 2013-02-25T14:13:13Z by damorris
  • damorris
    damorris
    27 Posts

    Re: Integrating IBM Case Manger with IBM Content Navigator

    ‏2013-02-25T14:13:13Z  
    There really isn't much to it actually. On the ICN web application, make sure you have configured a repository definition pointing to your Case Manager OS. Add that repository to a desktop definition and make sure the Case Manager feature is active on the Mobile tab. When you log in to the mobile app on your phone, simply select the desktop and OS that has Case and from there you should be able to browse case folders and execute searches for cases.
  • ICNICM
    ICNICM
    2 Posts

    Re: Integrating IBM Case Manger with IBM Content Navigator

    ‏2015-03-23T12:27:18Z  
    • damorris
    • ‏2013-02-25T14:13:13Z
    There really isn't much to it actually. On the ICN web application, make sure you have configured a repository definition pointing to your Case Manager OS. Add that repository to a desktop definition and make sure the Case Manager feature is active on the Mobile tab. When you log in to the mobile app on your phone, simply select the desktop and OS that has Case and from there you should be able to browse case folders and execute searches for cases.

    Any plans to enable Case Manager feature from ICN mobile app in Android OS .

    I am not able to see Case Icon in Android ICN Mobile App.