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123 Posts

Pinned topic Encounter error using agent collect data on ISA 4.1

‏2013-02-21T20:45:46Z |
I encountered this issue running the agent collect data on ISA 4.1. The collector select was VCE collector. The error message stated:

'Data Collection' has encountered a problem.
An error occurred during the data collection. Please see the log file for details.

When I click on the details, it ask me to check the log file for details.

I not sure which the log file they are referring to. I check the runtime agent log and there was no log of this incident.

A little bit more information about my environment:
1. OS - Windows 7
2. Java - version "1.6.0_21"

Does anyone know how to troubleshoot this issue? Thanks,