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swkim90049
swkim90049
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Pinned topic CTGIN2499E: Maximo base services is not found on the system.

‏2013-02-21T18:30:46Z |
Installed Maximo 7.1 from scratch. I now have an c:|ibm\smp folder.

Unzipped 7.1.1.10-TIV-MBS-FP0010.zip to c:\7.1.1.10-TIV-MBS-FP0010

Ran the install.exe inside in Windows Server 2003.

The error (see screenshot) is:

CTGIN2499E: Maximo base services is not found on the system.
The installation program will now exit.

http://pic.dhe.ibm.com/infocenter/tivihelp/v32r1/index.jsp?topic=%2Fcom.ibm.ccmdb.doc_721%2Fmessages%2FCTGIN2499E.html

How do I make the fix pack detect the base services?