Topic
5 replies Latest Post - ‏2013-02-22T16:41:13Z by MikeAA
SystemAdmin
SystemAdmin
228 Posts
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Pinned topic DGL5164A:Response from resource manager with an error'Internal Server Error

‏2013-02-19T09:14:55Z |
Hi,

While accessing rmdb from system administration client, the following
error has occured "DGL5164A: Response from resource manager with an
error:'Internal Server Error'".

Also we are not able to access the pdf when trying to view from eClient.
Updated on 2013-02-22T16:41:13Z at 2013-02-22T16:41:13Z by MikeAA
  • SystemAdmin
    SystemAdmin
    228 Posts
    ACCEPTED ANSWER

    Re: DGL5164A:Response from resource manager with an error'Internal Server Error

    ‏2013-02-19T09:21:50Z  in response to SystemAdmin
    the foll exception is thrown in icmrm.logfile

    ICMRM:ERROR 2013-02-18 09:11:14.109000 context: WebContainer : 0 - DB2 SQL Error: SQLCODE=-1042, SQLSTATE=58004, SQLERRMC=null, DRIVER=3.57.82DSRA0010E: SQL State = 58004, Error Code = -1,042 SQLCODE:-1042 - initRMContext(ICMResourceManager.java:301)
    com.ibm.websphere.ce.cm.StaleConnectionException: DB2 SQL Error: SQLCODE=-1042, SQLSTATE=58004, SQLERRMC=null, DRIVER=3.57.82DSRA0010E: SQL State = 58004, Error Code = -1,042
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:45)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:39)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:515)
    at com.ibm.websphere.rsadapter.GenericDataStoreHelper.mapExceptionHelper(GenericDataStoreHelper.java:605)
    at com.ibm.websphere.rsadapter.GenericDataStoreHelper.mapException(GenericDataStoreHelper.java:667)
    at com.ibm.ws.rsadapter.AdapterUtil.mapException(AdapterUtil.java:2111)
    at com.ibm.ws.rsadapter.spi.WSRdbDataSource.getPooledConnection(WSRdbDataSource.java:2289)
    at com.ibm.ws.rsadapter.spi.WSManagedConnectionFactoryImpl.createManagedConnection(WSManagedConnectionFactoryImpl.java:1596)
    at com.ibm.ejs.j2c.FreePool.createManagedConnectionWithMCWrapper(FreePool.java:2032)
    at com.ibm.ejs.j2c.FreePool.createOrWaitForConnection(FreePool.java:1709)
    at com.ibm.ejs.j2c.PoolManager.reserve(PoolManager.java:2470)
    at com.ibm.ejs.j2c.ConnectionManager.allocateMCWrapper(ConnectionManager.java:1059)
    at com.ibm.ejs.j2c.ConnectionManager.allocateConnection(ConnectionManager.java:696)
    at com.ibm.ws.rsadapter.jdbc.WSJdbcDataSource.getConnection(WSJdbcDataSource.java:668)
    at com.ibm.ws.rsadapter.jdbc.WSJdbcDataSource.getConnection(WSJdbcDataSource.java:635)
    at com.ibm.mm.icmrm.communication.ICMResourceManager.initRMContext(ICMResourceManager.java:250)
    at com.ibm.mm.icmrm.communication.ICMResourceManager.init(ICMResourceManager.java:182)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:358)
    at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.init(ServletWrapperImpl.java:168)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:737)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:500)
    at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3826)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:931)
    at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583)
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:455)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:384)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:272)
    at com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1016)
    at com.ibm.ws.ssl.channel.impl.SSLConnectionLink$MyReadCompletedCallback.complete(SSLConnectionLink.java:639)
    at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1772)
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
    at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
    at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
    at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
    at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1550)
    ICMRM:ENTRYEXIT 2013-02-18 09:11:14.109000 context: WebContainer : 0 - ==> initUserAndUmask() - initUserAndUmask(ICMResourceManager.java:431)
  • MikeAA
    MikeAA
    36 Posts
    ACCEPTED ANSWER

    Re: DGL5164A:Response from resource manager with an error'Internal Server Error

    ‏2013-02-19T17:17:57Z  in response to SystemAdmin
    Is this a new installation or has it been running for a while? What version of Content Manager and DB2 are you running? What operating system is the resource manager database installed on?
    • SystemAdmin
      SystemAdmin
      228 Posts
      ACCEPTED ANSWER

      Re: DGL5164A:Response from resource manager with an error'Internal Server Error

      ‏2013-02-20T05:38:53Z  in response to MikeAA
      This issue never happened before. This is the 1st time we are
      facing this issue past 5years

      WAS, where the RM is deployed is running fine. Yes is it
      configured properly. Port configuration is correct.

      Eclient is on the same WAS profile as the RM is
      I cant find CM_Universal_jdbc_driver in the JDBC Providers option of WAS is configured properly with db2java.zip.

      ECM Software:
      IBM DB2 Content Manager EClient V8.4.02
      IBM DB2 Content Manager Enterprise Edition V8.4.02
      IBM DB2 Information Integrator for Content V8.4.02 IBM DB2 Content Manager Client for Windows 8.4.02 DB2
      Enterprise Server Edition - DB2COPY1 IBM Data Server Client - DB2COPY2
      Websphere v7
    • SystemAdmin
      SystemAdmin
      228 Posts
      ACCEPTED ANSWER

      Re: DGL5164A:Response from resource manager with an error'Internal Server Error

      ‏2013-02-20T05:42:15Z  in response to MikeAA
      Operating system is Windows 2003
      DB2 Version is 9.7.0.441
  • MikeAA
    MikeAA
    36 Posts
    ACCEPTED ANSWER

    Re: DGL5164A:Response from resource manager with an error'Internal Server Error

    ‏2013-02-22T16:41:13Z  in response to SystemAdmin
    I have seen this error when a DB2 fixpack is applied but the upgrade commands ( db2iupdt -i xxx and db2updv9 -d xxx ) are not done.