We are running ClearQuest version 184.108.40.206 in a Windows environament with a SQL server back end database and need to generate an automated email daily for an area that has an SOP for 24 hour response that has too many tickets for an email rule.
We would like to have an email generated daily at midnight that would show the tickets created for that area and the time created.
I have not been able to find anything on the IBM website that references antyhing other than the email rules.
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doyleshawn 2000004SJB48 Posts
Re: need to send an automated email daily at midnight for an area that ticket -2013-02-25T22:53:16ZThis is the accepted answer. This is the accepted answer.You can do this via Windows scheduler and a script using the CQ API.
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