Topic
  • 9 replies
  • Latest Post - ‏2013-02-15T21:51:43Z by e_mc
e_mc
e_mc
6 Posts

Pinned topic Running applications from web console not working on v2.0

‏2013-02-13T22:08:03Z |
I'm running Biginsights 2.0 on Suse 11. The Web Console stopped to run appllications opposite to shell commands that works.

I´ve tried running the web console on Firefox, Chrome, Safari on MAC and Firefox, Chrome and Internet Explorer on Windows with no results.

Stays forever awaitng like the pdf attached.

Thank you.
Updated on 2013-02-15T21:51:43Z at 2013-02-15T21:51:43Z by e_mc
  • SystemAdmin
    SystemAdmin
    603 Posts

    Re: Running applications from web console not working on v2.0

    ‏2013-02-13T23:03:52Z  
    Hi,

    Please try stopping/starting console and see if it corrects the issue.

    $BIGINSIGHTS_HOME/bin/stop.sh console

    $BIGINSIGHTS_HOME/bin/start.sh console

    If problem persists, please attach

    $BIGINSIGHTS_VAR/console/log/console.log

    Thanks,

    Zach
  • e_mc
    e_mc
    6 Posts

    Re: Running applications from web console not working on v2.0

    ‏2013-02-14T00:12:23Z  
    Hi,

    Please try stopping/starting console and see if it corrects the issue.

    $BIGINSIGHTS_HOME/bin/stop.sh console

    $BIGINSIGHTS_HOME/bin/start.sh console

    If problem persists, please attach

    $BIGINSIGHTS_VAR/console/log/console.log

    Thanks,

    Zach
    Thank you for the quick response. I did what you said. The problem persists.

    file console.log

    18/01/13 9:34:38:033 COT 00000011 com.ibm.ws.config.internal.xml.XMLConfigParser A CWWKG0028A: El proceso ha incluido el recurso de configuración: file:/opt/IBM/biginsights/console/wlp/usr/servers/waslp-server/conf/accelerators-server.xml

    file console-web.log

    2013-02-13 19:04:35,473 INFO HBaseStatusTask HBase master running? true
    2013-02-13 19:04:36,761 INFO RecoverableZooKeeper The identifier of this process is 27914@cognos
    2013-02-13 19:04:58,570 INFO ApplicationManagementAction ApplicationManagementAction ---- perform action = run_application
    2013-02-13 19:04:58,587 INFO FileSystemUtil FileSystemUtil instance initiation
    2013-02-13 19:04:59,897 ERROR AppPalette AppPalette.runOozieJob
    E0504 : E0504: App directory hdfs://localhost:9000/user/applications/07dad703-faba-44d1-9548-73a9457baa5f/workflow does not exist
    at org.apache.oozie.client.OozieClient.handleError(OozieClient.java:446)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:532)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:502)
    at org.apache.oozie.client.OozieClient$ClientCallable.call(OozieClient.java:417)
    at org.apache.oozie.client.OozieClient.run(OozieClient.java:596)
    at com.ibm.biginsights.web.applicationmanagement.beans.AppPalette.runOozieJob(AppPalette.java:2117)
    at com.ibm.biginsights.web.applicationmanagement.action.ApplicationManagementAction.perform(ApplicationManagementAction.java:155)
    at com.ibm.biginsights.webapp.actions.Action.doAction(Action.java:62)
    at com.ibm.biginsights.webapp.ControllerServlet.helper(ControllerServlet.java:49)
    at com.ibm.biginsights.webapp.ControllerServlet.doPost(ControllerServlet.java:97)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1221)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:757)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:440)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1040)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4173)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:302)
    at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.handleRequest(DynamicVirtualHost.java:296)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1006)
    at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$1.run(DynamicVirtualHost.java:253)
    at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink$TaskWrapper.run(HttpDispatcherLink.java:457)
    at com.ibm.ws.threading.internal.Worker.executeWork(Worker.java:398)
    at com.ibm.ws.threading.internal.Worker.run(Worker.java:380)
    at java.lang.Thread.run(Thread.java:738)
    2013-02-13 19:05:03,493 INFO RecoverableZooKeeper The identifier of this process is 27914@cognos
    2013-02-13 19:05:05,438 INFO @localhost hbase-master(backup) started, pid 25785
    2013-02-13 19:05:05,438 INFO @localhost hbase-regionserver started, pid 25953
    2013-02-13 19:05:05,439 INFO Deployer hbase service started
    2013-02-13 19:05:05,439 INFO HBaseStatusTask HBase master running? true
    2013-02-13 19:05:06,589 INFO RecoverableZooKeeper The identifier of this process is 27914@cognos
  • SystemAdmin
    SystemAdmin
    603 Posts

    Re: Running applications from web console not working on v2.0

    ‏2013-02-14T01:12:31Z  
    • e_mc
    • ‏2013-02-14T00:12:23Z
    Thank you for the quick response. I did what you said. The problem persists.

    file console.log

    18/01/13 9:34:38:033 COT 00000011 com.ibm.ws.config.internal.xml.XMLConfigParser A CWWKG0028A: El proceso ha incluido el recurso de configuración: file:/opt/IBM/biginsights/console/wlp/usr/servers/waslp-server/conf/accelerators-server.xml

    file console-web.log

    2013-02-13 19:04:35,473 INFO HBaseStatusTask HBase master running? true
    2013-02-13 19:04:36,761 INFO RecoverableZooKeeper The identifier of this process is 27914@cognos
    2013-02-13 19:04:58,570 INFO ApplicationManagementAction ApplicationManagementAction ---- perform action = run_application
    2013-02-13 19:04:58,587 INFO FileSystemUtil FileSystemUtil instance initiation
    2013-02-13 19:04:59,897 ERROR AppPalette AppPalette.runOozieJob
    E0504 : E0504: App directory hdfs://localhost:9000/user/applications/07dad703-faba-44d1-9548-73a9457baa5f/workflow does not exist
    at org.apache.oozie.client.OozieClient.handleError(OozieClient.java:446)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:532)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:502)
    at org.apache.oozie.client.OozieClient$ClientCallable.call(OozieClient.java:417)
    at org.apache.oozie.client.OozieClient.run(OozieClient.java:596)
    at com.ibm.biginsights.web.applicationmanagement.beans.AppPalette.runOozieJob(AppPalette.java:2117)
    at com.ibm.biginsights.web.applicationmanagement.action.ApplicationManagementAction.perform(ApplicationManagementAction.java:155)
    at com.ibm.biginsights.webapp.actions.Action.doAction(Action.java:62)
    at com.ibm.biginsights.webapp.ControllerServlet.helper(ControllerServlet.java:49)
    at com.ibm.biginsights.webapp.ControllerServlet.doPost(ControllerServlet.java:97)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1221)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:757)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:440)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1040)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4173)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:302)
    at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.handleRequest(DynamicVirtualHost.java:296)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1006)
    at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$1.run(DynamicVirtualHost.java:253)
    at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink$TaskWrapper.run(HttpDispatcherLink.java:457)
    at com.ibm.ws.threading.internal.Worker.executeWork(Worker.java:398)
    at com.ibm.ws.threading.internal.Worker.run(Worker.java:380)
    at java.lang.Thread.run(Thread.java:738)
    2013-02-13 19:05:03,493 INFO RecoverableZooKeeper The identifier of this process is 27914@cognos
    2013-02-13 19:05:05,438 INFO @localhost hbase-master(backup) started, pid 25785
    2013-02-13 19:05:05,438 INFO @localhost hbase-regionserver started, pid 25953
    2013-02-13 19:05:05,439 INFO Deployer hbase service started
    2013-02-13 19:05:05,439 INFO HBaseStatusTask HBase master running? true
    2013-02-13 19:05:06,589 INFO RecoverableZooKeeper The identifier of this process is 27914@cognos
    Hi,

    I consulted about this issue with one of the developers.

    Based on the stack trace, looks like the application does not exist on HDFS anymore.

    There are two possibilities:
    1) It is either the the application was undeployed, or
    2) The file permission of the app is not readable by the launching user.

    Can you please check if the app is deployed, and try logging in with a different user (e.g. biadmin)

    Thanks,

    Zach
  • e_mc
    e_mc
    6 Posts

    Re: Running applications from web console not working on v2.0

    ‏2013-02-14T01:44:17Z  
    The log.
  • e_mc
    e_mc
    6 Posts

    Re: Running applications from web console not working on v2.0

    ‏2013-02-14T16:14:13Z  
    ZachZ

    Again thank you for your help. It's also a problem trying to undeploy applications. I'm sending you the screen capture of the error reported in the browser and the log in console-web.log.

    2013-02-13 19:04:35,473 INFO Deployer hbase service started
    2013-02-13 19:04:35,473 INFO HBaseStatusTask HBase master running? true
    2013-02-13 19:04:36,761 INFO RecoverableZooKeeper The identifier of this process is 27914@cognos
    2013-02-13 19:04:58,570 INFO ApplicationManagementAction ApplicationManagementAction ---- perform action = run_application
    2013-02-13 19:04:58,587 INFO FileSystemUtil FileSystemUtil instance initiation
    2013-02-13 19:04:59,897 ERROR AppPalette AppPalette.runOozieJob
    E0504 : E0504: App directory hdfs://localhost:9000/user/applications/07dad703-faba-44d1-9548-73a9457baa5f/workflow does not exist
    at org.apache.oozie.client.OozieClient.handleError(OozieClient.java:446)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:532)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:502)
    at org.apache.oozie.client.OozieClient$ClientCallable.call(OozieClient.java:417)
    at org.apache.oozie.client.OozieClient.run(OozieClient.java:596)
    at com.ibm.biginsights.web.applicationmanagement.beans.AppPalette.runOozieJob(AppPalette.java:2117)
    at com.ibm.biginsights.web.applicationmanagement.action.ApplicationManagementAction.perform(ApplicationManagementAction.java:155)
    at com.ibm.biginsights.webapp.actions.Action.doAction(Action.java:62)
    at com.ibm.biginsights.webapp.ControllerServlet.helper(ControllerServlet.java:49)
    at com.ibm.biginsights.webapp.ControllerServlet.doPost(ControllerServlet.java:97)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1221)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:757)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:440)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1040)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4173)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:302)
  • e_mc
    e_mc
    6 Posts

    Re: Running applications from web console not working on v2.0

    ‏2013-02-14T16:14:14Z  
    ZachZ

    Again thank you for your help. It's also a problem trying to undeploy applications. I'm sending you the screen capture of the error reported in the browser and the log in console-web.log.

    2013-02-13 19:04:35,473 INFO Deployer hbase service started
    2013-02-13 19:04:35,473 INFO HBaseStatusTask HBase master running? true
    2013-02-13 19:04:36,761 INFO RecoverableZooKeeper The identifier of this process is 27914@cognos
    2013-02-13 19:04:58,570 INFO ApplicationManagementAction ApplicationManagementAction ---- perform action = run_application
    2013-02-13 19:04:58,587 INFO FileSystemUtil FileSystemUtil instance initiation
    2013-02-13 19:04:59,897 ERROR AppPalette AppPalette.runOozieJob
    E0504 : E0504: App directory hdfs://localhost:9000/user/applications/07dad703-faba-44d1-9548-73a9457baa5f/workflow does not exist
    at org.apache.oozie.client.OozieClient.handleError(OozieClient.java:446)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:532)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:502)
    at org.apache.oozie.client.OozieClient$ClientCallable.call(OozieClient.java:417)
    at org.apache.oozie.client.OozieClient.run(OozieClient.java:596)
    at com.ibm.biginsights.web.applicationmanagement.beans.AppPalette.runOozieJob(AppPalette.java:2117)
    at com.ibm.biginsights.web.applicationmanagement.action.ApplicationManagementAction.perform(ApplicationManagementAction.java:155)
    at com.ibm.biginsights.webapp.actions.Action.doAction(Action.java:62)
    at com.ibm.biginsights.webapp.ControllerServlet.helper(ControllerServlet.java:49)
    at com.ibm.biginsights.webapp.ControllerServlet.doPost(ControllerServlet.java:97)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1221)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:757)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:440)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1040)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4173)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:302)
  • SystemAdmin
    SystemAdmin
    603 Posts

    Re: Running applications from web console not working on v2.0

    ‏2013-02-14T17:40:26Z  
    • e_mc
    • ‏2013-02-14T16:14:14Z
    ZachZ

    Again thank you for your help. It's also a problem trying to undeploy applications. I'm sending you the screen capture of the error reported in the browser and the log in console-web.log.

    2013-02-13 19:04:35,473 INFO Deployer hbase service started
    2013-02-13 19:04:35,473 INFO HBaseStatusTask HBase master running? true
    2013-02-13 19:04:36,761 INFO RecoverableZooKeeper The identifier of this process is 27914@cognos
    2013-02-13 19:04:58,570 INFO ApplicationManagementAction ApplicationManagementAction ---- perform action = run_application
    2013-02-13 19:04:58,587 INFO FileSystemUtil FileSystemUtil instance initiation
    2013-02-13 19:04:59,897 ERROR AppPalette AppPalette.runOozieJob
    E0504 : E0504: App directory hdfs://localhost:9000/user/applications/07dad703-faba-44d1-9548-73a9457baa5f/workflow does not exist
    at org.apache.oozie.client.OozieClient.handleError(OozieClient.java:446)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:532)
    at org.apache.oozie.client.OozieClient$JobSubmit.call(OozieClient.java:502)
    at org.apache.oozie.client.OozieClient$ClientCallable.call(OozieClient.java:417)
    at org.apache.oozie.client.OozieClient.run(OozieClient.java:596)
    at com.ibm.biginsights.web.applicationmanagement.beans.AppPalette.runOozieJob(AppPalette.java:2117)
    at com.ibm.biginsights.web.applicationmanagement.action.ApplicationManagementAction.perform(ApplicationManagementAction.java:155)
    at com.ibm.biginsights.webapp.actions.Action.doAction(Action.java:62)
    at com.ibm.biginsights.webapp.ControllerServlet.helper(ControllerServlet.java:49)
    at com.ibm.biginsights.webapp.ControllerServlet.doPost(ControllerServlet.java:97)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1221)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:757)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:440)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1040)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4173)
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:302)
    Hi,

    Are you logging in to Web Console as BigInsights Admin user (e.g. biadmin)?
    Thank you,

    Zach
  • SystemAdmin
    SystemAdmin
    603 Posts

    Re: Running applications from web console not working on v2.0

    ‏2013-02-14T18:23:14Z  
    Hi,

    Are you logging in to Web Console as BigInsights Admin user (e.g. biadmin)?
    Thank you,

    Zach
    Hi,

    One other thing we have noticed. Your cluster is using localhost (hdfs://localhost:9000/...) instead of the actual hostname / IP address.
    We think, that this config may be causing the issue.

    If this is a test system, please uninstall/reinstall the system by specifying correct host/ip.

    This technote has steps on how to cleanly uninstall the product.
    http://www-01.ibm.com/support/docview.wss?uid=swg21593340

    Also, make sure system is using static IP vs dynamic. (see #5 at http://pic.dhe.ibm.com/infocenter/bigins/v2r0/topic/com.ibm.swg.im.infosphere.biginsights.install.doc/doc/install_prepare.html)

    Thanks
    Zach
  • e_mc
    e_mc
    6 Posts

    Re: Running applications from web console not working on v2.0

    ‏2013-02-15T21:51:43Z  
    Reinstalling solved the problem. You were right about the static IP.

    Thank you.