Topic
  • 6 replies
  • Latest Post - ‏2016-07-22T04:47:41Z by ITDFURNI
SystemAdmin
SystemAdmin
9111 Posts

Pinned topic X3400 7976 has upgraded to dual CPU Bios 1.74

‏2013-02-13T05:38:29Z |
Machine has been upgraded to dual CPU with five fans, more ram and a bit more storage. It boots and runs fine. Raid arrays are good. CPU's good, but fans start off moderately quiet at bios start and then ramp up to full speed making server so loud it is not possible to run in our office due to the rocket engine volume of the fans. Is the CPU fan the same as all the others or do I need to buy a different capacity fan to all of the others. The yellow service light comes on when it goes into rocket mode. Can anyone advise me on a path to resolve this problem please.
Updated on 2013-02-26T06:40:49Z at 2013-02-26T06:40:49Z by SystemAdmin
  • Novikov_Alexander
    Novikov_Alexander
    6932 Posts

    Re: X3400 7976 has upgraded to dual CPU Bios 1.74

    ‏2013-02-15T03:39:48Z  
    Dear Rodney,

    could your provide DSA log of your server.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • SystemAdmin
    SystemAdmin
    9111 Posts

    Re: X3400 7976 has upgraded to dual CPU Bios 1.74

    ‏2013-02-21T03:50:55Z  
    Dear Rodney,

    could your provide DSA log of your server.

    Regards,
    Alexander Novikov
    Russia, Moscow
    Many thanks for your message. I had the chance to run diagnostics this morning and the file advised of no fan tach present which is very strange since all fans are running full speed at present but start quiet until bios is finished running then ramp up to full speed so they are under control. I suspect problem may exist in machine control software versions rather than hardware. Short clip from log txt reads :-
    ----+

    Report Highlights
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Message
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Shut down the system and reseat Fan 2.
    Shut down the system and reseat Fan 1.
    The system has experienced a failure. Check the diagnostic panel LEDs for more information.
    Shut down the system and reseat Fan 3.
    IPMI:(02/21/2013 13:38:57) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(02/21/2013 13:38:57) Fan / cooling device 3 (Fan - Fan 3 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 750.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(02/21/2013 13:38:56) Fan / cooling device 1 (Fan - Fan 1 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 975.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(02/21/2013 13:37:47) Power supply 1 (Power Supply - PS 1 Status): Assertion: Power Supply AC lost.
    IPMI:(02/08/2013 17:10:01) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(02/08/2013 15:59:19) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(02/08/2013 15:59:18) Fan / cooling device 1 (Fan - Fan 1 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 975.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(01/18/2013 12:33:39) Fan / cooling device 3 (Fan - Fan 3 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 750.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(11/09/2012 17:45:28) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(11/09/2012 17:45:08) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 150.00 RPM.
    IPMI:(11/09/2012 17:43:08) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(11/09/2012 17:07:48) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(11/02/2012 17:53:20) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(11/02/2012 17:49:50) Fan / cooling device 3 (Fan - Fan 3 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 750.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(10/30/2012 17:22:38) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(10/30/2012 17:16:08) Fan / cooling device 3 (Fan - Fan 3 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 750.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(10/30/2012 17:16:07) Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low. ...
    Trigger threshold value: 600.00 RPM. ...
    Trigger reading: 0.00 RPM.
    IPMI:(10/30/2012 17:12:46) Fan / cooling device 3 (Fan - Fan 3 Tach): Assertion: Lower Critical - going low. ...

    | Trigger threshold value: 750.00 RPM.
    Thanks for your time Regards from Rod in Melbourne Australia ...
  • SystemAdmin
    SystemAdmin
    9111 Posts

    Re: X3400 7976 has upgraded to dual CPU Bios 1.74

    ‏2013-02-26T06:40:49Z  
    This fan speed problem has had me baffled and since I've done all the recommended things like installing the compression rubber under the connectors , replaced fans etc, I was convinced it must be something fixed in bios or M/B updates. I continued to read about the experiences of others so in frustration I pulled out all the fans and fan assy. I checked each fan individually but all functioned fine. I did move them around by one position then tested the server once all was assembled. Even though every fan had been out previously and moved or swapped it worked fine this time. The sever has been powered off and restarted several times from cold and it has not suffered the howling fans problem any more.

    Many thanks for your input to this problem.
  • ITDFURNI
    ITDFURNI
    2 Posts

    Re: X3400 7976 has upgraded to dual CPU Bios 1.74

    ‏2016-03-14T02:12:13Z  

    Hello all,

    Machine is working ok without a problem but the amber led (orange light) is showing on front: system x3400 7975

    1. light path:   

    System Error 1 on
    Fan 1 off
    Fan 2 on
    Fan 3 on
    Fan 4 off
    Fan 5 off
    Fan 6 off
    Memory DIMM 1 off
    Memory DIMM 2 off
    Memory DIMM 4 off
    Memory DIMM 5 off
    Memory DIMM 7 off
    Memory DIMM 8 off
    CPU 1 off
    CPU 2 off
    VRM 1 off
    VRM 2 off
    PCI Slot 1 off
    PCI Slot 2 off
    PCI Slot 3 off
    PCI Slot 4 off
    PCI Slot 5 off
    CPU Mismatch 1 off

     

    2. IPMI Event:

    1 03/11/2016 18:41:12 (OS Boot - ): Assertion: C: boot completed. No Extended Data
    2 03/11/2016 18:41:12 (Boot Time): 20160311184102.000000+420 No Extended Data
    3 03/11/2016 21:57:19 (OS Critical Stop - ): Assertion: No Extended Data
    4 03/11/2016 21:57:19 (Shutdown Event): Comment String Part 0: No Extended Data
    5 03/11/2016 22:01:06 (OS Boot - ): Assertion: C: boot completed. No Extended Data
    6 03/11/2016 22:01:06 (Boot Time): 20160311220055.000000+420 No Extended Data
    7 03/12/2016 17:47:03 (OS Critical Stop - ): Assertion: No Extended Data
    8 03/12/2016 17:47:03 (Shutdown Event): Comment String Part 0: No Extended Data
    9 03/12/2016 17:47:08 System board 1 (Power Unit - Sys Pwr Monitor): Assertion: Power Off / Power Down. No Extended Data
    10 03/14/2016 08:00:52 Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low.
    Trigger threshold value: 600.00 RPM.
    Trigger reading: 0.00 RPM.
    No Extended Data
    11 03/14/2016 08:00:53 Fan / cooling device 3 (Fan - Fan 3 Tach): Assertion: Lower Critical - going low.
    Trigger threshold value: 750.00 RPM.
    Trigger reading: 0.00 RPM.
    No Extended Data
    12 03/14/2016 08:04:37 (OS Boot - ): Assertion: C: boot completed. No Extended Data
    13 03/14/2016 08:04:37 (Boot Time): 20160314080426.000000+420 No Extended Data

     

    Please, how to fix error !!!!!

     

    Thanks all.

     

  • Novikov_Alexander
    Novikov_Alexander
    6932 Posts

    Re: X3400 7976 has upgraded to dual CPU Bios 1.74

    ‏2016-04-02T17:29:43Z  
    • ITDFURNI
    • ‏2016-03-14T02:12:13Z

    Hello all,

    Machine is working ok without a problem but the amber led (orange light) is showing on front: system x3400 7975

    1. light path:   

    System Error 1 on
    Fan 1 off
    Fan 2 on
    Fan 3 on
    Fan 4 off
    Fan 5 off
    Fan 6 off
    Memory DIMM 1 off
    Memory DIMM 2 off
    Memory DIMM 4 off
    Memory DIMM 5 off
    Memory DIMM 7 off
    Memory DIMM 8 off
    CPU 1 off
    CPU 2 off
    VRM 1 off
    VRM 2 off
    PCI Slot 1 off
    PCI Slot 2 off
    PCI Slot 3 off
    PCI Slot 4 off
    PCI Slot 5 off
    CPU Mismatch 1 off

     

    2. IPMI Event:

    1 03/11/2016 18:41:12 (OS Boot - ): Assertion: C: boot completed. No Extended Data
    2 03/11/2016 18:41:12 (Boot Time): 20160311184102.000000+420 No Extended Data
    3 03/11/2016 21:57:19 (OS Critical Stop - ): Assertion: No Extended Data
    4 03/11/2016 21:57:19 (Shutdown Event): Comment String Part 0: No Extended Data
    5 03/11/2016 22:01:06 (OS Boot - ): Assertion: C: boot completed. No Extended Data
    6 03/11/2016 22:01:06 (Boot Time): 20160311220055.000000+420 No Extended Data
    7 03/12/2016 17:47:03 (OS Critical Stop - ): Assertion: No Extended Data
    8 03/12/2016 17:47:03 (Shutdown Event): Comment String Part 0: No Extended Data
    9 03/12/2016 17:47:08 System board 1 (Power Unit - Sys Pwr Monitor): Assertion: Power Off / Power Down. No Extended Data
    10 03/14/2016 08:00:52 Fan / cooling device 2 (Fan - Fan 2 Tach): Assertion: Lower Critical - going low.
    Trigger threshold value: 600.00 RPM.
    Trigger reading: 0.00 RPM.
    No Extended Data
    11 03/14/2016 08:00:53 Fan / cooling device 3 (Fan - Fan 3 Tach): Assertion: Lower Critical - going low.
    Trigger threshold value: 750.00 RPM.
    Trigger reading: 0.00 RPM.
    No Extended Data
    12 03/14/2016 08:04:37 (OS Boot - ): Assertion: C: boot completed. No Extended Data
    13 03/14/2016 08:04:37 (Boot Time): 20160314080426.000000+420 No Extended Data

     

    Please, how to fix error !!!!!

     

    Thanks all.

     

    Hi  DrNhi,

     

    looks it Fans issue. Shut down the system and reseat Fans 2 and 3 (the best is change this 2 fans with another 2 in the server).

    Don't forget update server's software:

     

     

    Regards,
    Alexander Novikov
    Russia, Moscow

  • ITDFURNI
    ITDFURNI
    2 Posts

    Re: X3400 7976 has upgraded to dual CPU Bios 1.74

    ‏2016-07-22T04:47:41Z  

    Hi  DrNhi,

     

    looks it Fans issue. Shut down the system and reseat Fans 2 and 3 (the best is change this 2 fans with another 2 in the server).

    Don't forget update server's software:

     

     

    Regards,
    Alexander Novikov
    Russia, Moscow

     

    problem is resolved.

    reason: "This fan speed problem has had me baffled and since I've done all the recommended things like installing the compression rubber under the connectors ...."

     

    Thanks all !!!!