On Maximo 7.5 with SmartCloud Control Desk. I'm working on getting our Self Service Center up and running with SmartCloud and "Search for Solutions," "Report an Issue," and "Frequent Requests" are functioning, but "Request a new Service" is grayed out.
How do I activate "Request a new Service?"
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2 replies Latest Post - 2013-02-06T14:02:18Z by SystemAdmin
Pinned topic "Request a new Service" greyed out on SCCD, Maximo 7.5
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Updated on 2013-02-06T14:02:18Z at 2013-02-06T14:02:18Z by SystemAdmin
JeremyGibson 270003BREA8 PostsACCEPTED ANSWER
Re: "Request a new Service" greyed out on SCCD, Maximo 7.52013-02-05T22:20:47Z in response to SystemAdminI believe you first must have an active service offering in an active catalog and your security group must not be restricted from that catalog or offering. Then you should be able to click on Request a new Service.