I have created a new manual service type for ITIM 5.1 with Account, Service and Group Types. After I created this service type,I created a service from this Service Type.
I do not find a Service Group listed for this Service neither in the Design Form>Service Group or Manage Groups>Select Service.
Am I doing anything wrong here? Please provide your comments if you have come across a similar situation.
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1 reply Latest Post - 2013-02-05T21:57:38Z by SystemAdmin
Pinned topic Service Group not listed for a New Manual Service
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Updated on 2013-02-05T21:57:38Z at 2013-02-05T21:57:38Z by SystemAdmin
SystemAdmin 110000D4XK9855 PostsACCEPTED ANSWER
Re: Service Group not listed for a New Manual Service2013-02-05T21:57:38Z in response to SystemAdminI realized that the Servcie group were not added correctly under the service. Now after the recon, I am able to list the groups through Manage Groups. But I still do not see under the Design Form > Service Groups
and also I am not able to modify the groups information that is listed from Manage Group > Select Service >List Groups