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1 reply Latest Post - ‏2013-02-05T21:57:38Z by SystemAdmin
SystemAdmin
SystemAdmin
9855 Posts
ACCEPTED ANSWER

Pinned topic Service Group not listed for a New Manual Service

‏2013-02-05T20:35:30Z |
I have created a new manual service type for ITIM 5.1 with Account, Service and Group Types. After I created this service type,I created a service from this Service Type.

I do not find a Service Group listed for this Service neither in the Design Form>Service Group or Manage Groups>Select Service.

Am I doing anything wrong here? Please provide your comments if you have come across a similar situation.
Updated on 2013-02-05T21:57:38Z at 2013-02-05T21:57:38Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    9855 Posts
    ACCEPTED ANSWER

    Re: Service Group not listed for a New Manual Service

    ‏2013-02-05T21:57:38Z  in response to SystemAdmin
    I realized that the Servcie group were not added correctly under the service. Now after the recon, I am able to list the groups through Manage Groups. But I still do not see under the Design Form > Service Groups

    and also I am not able to modify the groups information that is listed from Manage Group > Select Service >List Groups