Topic
  • 2 replies
  • Latest Post - ‏2013-02-04T14:33:01Z by pessetto
SystemAdmin
SystemAdmin
139 Posts

Pinned topic Just signed up and unable to login

‏2013-02-01T21:20:17Z |
I registered an account, accepted the agreement, tried to login and I get the error "Authentication failed. Please check your user ID and password, and try again."

Am I missing something?
Updated on 2013-02-04T14:33:01Z at 2013-02-04T14:33:01Z by pessetto
  • SystemAdmin
    SystemAdmin
    139 Posts

    Re: Just signed up and unable to login

    ‏2013-02-03T17:36:14Z  
    I accepted the agreement, but, don't see where to login, can you help where the login is?
  • pessetto
    pessetto
    17 Posts

    Re: Just signed up and unable to login

    ‏2013-02-04T14:33:01Z  
    Thank you for your interest in the Trial and for agreeing to the Trial terms and conditions. Our Administrators monitor requests Monday through Friday 8am - 5pm EST. Your requests came in after hours and will be processed accordingly. When your ID has been added to the Trial account, our Administrator will send you an email alerting you and it will include the link to Sign in. We hope you enjoy your time in the Trial.