Topic
  • 3 replies
  • Latest Post - ‏2013-03-10T14:59:01Z by SystemAdmin
KiranMandila
KiranMandila
2 Posts

Pinned topic Unable to Upgrade the Integration Appliance Software to 6.3

‏2013-02-01T20:06:12Z |
Hello experts,

I am trying to upgrade Cast Iron Appliance(XH40) software from 6.1.0 to 6.3 and I am unable to do so! I keep getting an exception Upgrade failed and I don't see any logs as to why it failed. I am using WMC to do the upgrade and followed the steps in documentation provided by IBM. The file I tried using for upgrade is "6.3.0.0-WS-WCI-20121211-1816_H6.scrypt2"

Any help would be greatly appreciated.

Thanks,
Kiran
Updated on 2013-03-10T14:59:01Z at 2013-03-10T14:59:01Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    238 Posts

    Re: Unable to Upgrade the Integration Appliance Software to 6.3

    ‏2013-02-04T17:05:43Z  
    Hi,
    Did you try to upgrade to 6.1.0.15 before upgrading to 6.3?
    I would strongly suggest to open a PMR for this.
    Regards,
    Magali
  • KiranMandila
    KiranMandila
    2 Posts

    Re: Unable to Upgrade the Integration Appliance Software to 6.3

    ‏2013-02-04T17:38:18Z  
    Hi,
    Did you try to upgrade to 6.1.0.15 before upgrading to 6.3?
    I would strongly suggest to open a PMR for this.
    Regards,
    Magali
    Thanks for the reply. Few days back we tried upgrading it to 6.1.0.9 and encountered this issue. So we decided to go with the latest version and got the same results. I will try to execute the upgrade process through CLI command to try my luck before opening a PMR.
  • SystemAdmin
    SystemAdmin
    238 Posts

    Re: Unable to Upgrade the Integration Appliance Software to 6.3

    ‏2013-03-10T14:59:01Z  
    Thanks for the reply. Few days back we tried upgrading it to 6.1.0.9 and encountered this issue. So we decided to go with the latest version and got the same results. I will try to execute the upgrade process through CLI command to try my luck before opening a PMR.
    Probably peeking into the logs files contained in \var\log folder within postmortem.tar.gz file would be informative. I would advise to look into maestro.out especially for exceptions/errors logged within.