Recently the DataPower XI50 box is unstable. When I go to different pages after I login, sometimes it will show me the 500 error, sometimes it will show me the incompleted page. Attached please find the screen captured. Thanks.
Besides, checked the system log but cannot see anything. Could I have your advance.
Pinned topic DataPower web admin problem - "Error 500: Internal Error"
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Updated on 2013-02-04T20:35:47Z at 2013-02-04T20:35:47Z by Doyler86
HermannSW 2700006U544741 Posts
Re: DataPower web admin problem - "Error 500: Internal Error"2013-02-01T01:36:53ZThis is the accepted answer. This is the accepted answer.Hi Thomas,
you are really backlevel with your firmware version (22.214.171.124), January fixpack (126.96.36.199) has just been released:
Please upgrade to 188.8.131.52, it is likely that your problem has been fixed already -- and if the problem remains, please raise a PMR.
Most likely Level2 support will then request a full device backup from you for investigation.
(your screenshot does not tell us which XI50 model exactly you have)
human_rebody 270002XSNQ17 Posts
Re: DataPower web admin problem - "Error 500: Internal Error"2013-02-01T08:26:14ZThis is the accepted answer. This is the accepted answer.
- HermannSW 2700006U54
I am asked to capture the attached information by IBM support. They said the problem might be caused by system usage overloading. Thanks.
- 135 KB
Doyler86 2700040UFD91 Posts
Re: DataPower web admin problem - "Error 500: Internal Error"2013-02-04T20:35:47ZThis is the accepted answer. This is the accepted answer.
- human_rebody 270002XSNQ
might be worth checking out :)