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SystemAdmin
SystemAdmin
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Pinned topic Computer Serial Number is not reflecting.

‏2013-01-29T07:28:46Z |
we are using TEM 8.2. in console we are not getting serial number for more than 50% of endpoints. Tried different relevances suggested by PMR team still no luck.
The computers which are not showing serial number are mostly of two manufacturer.
1] POSIFLEX - showing serial number as 'OEM'
2] AWARD - showing serial number as 'none'

below relevances i have used.

if (name of operating system contains "Win") then (string values of selects "SerialNumber from Win32_BIOS" of wmi) else if (exists dmi AND exists serial_number of system_information of dmi) then (serial_number of system_information of dmi) else ("N/A")

if (exists wmi) then (string values of selects "SerialNumber from Win32_SystemEnclosure" of wmi) else if (exists dmi AND exists serial_number of system_information of dmi) then (serial_number of system_information of dmi) else ("N/A")

if (exists wmi) then (string values of selects "IdentifyingNumber from Win32_ComputerSystemProduct" of wmi) else ("N/A")