Topic
6 replies Latest Post - ‏2013-01-31T06:30:10Z by SystemAdmin
SystemAdmin
SystemAdmin
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Pinned topic Cannot Open IBPM/SOA Sandbox

‏2013-01-28T19:05:56Z |
Hi all,

I'm trying to explore IBm BPM and so I tried connecting to the sandbox. I have already installed Citrix Receiver and made sure that receiver.exe is running. when I click on the IBM BPM icon, Citrix Receiver dialog box appears and it writes "starting". However, it disappears shortly after and the image is not displayed. I do not get any errors, and i have tried killing the older receiver.exe from task manager but still no luck.
Another question on the side, the trial is limited to 4 hours but now its almost expired while I was trying to get it to work. Is there a work around for that or can I just start another session?

Thanks in advance.
  • SystemAdmin
    SystemAdmin
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    Re: Cannot Open IBPM/SOA Sandbox

    ‏2013-01-28T19:25:46Z  in response to SystemAdmin
    Hi Eddie,

    I'm sorry that happened. Just start another session, please.

    developerWorks Sandbox team
    • SystemAdmin
      SystemAdmin
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      Re: Cannot Open IBPM/SOA Sandbox

      ‏2013-01-28T19:39:43Z  in response to SystemAdmin
      How can I start a new session? I kept logging in and out, but whenever I click "start your sandbox session now", I get directed to the same session it seems.
      • SystemAdmin
        SystemAdmin
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        Re: Cannot Open IBPM/SOA Sandbox

        ‏2013-01-28T20:49:44Z  in response to SystemAdmin
        Hi Eddie,

        Only one session at a time, so you need wait for current session expire to start new session. Looks like you should be able start new session now.

        Regards,
        Chien
        • SystemAdmin
          SystemAdmin
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          Re: Cannot Open IBPM/SOA Sandbox

          ‏2013-01-29T10:19:16Z  in response to SystemAdmin
          Hi,

          I was able to start a new session but it is too slow. Is there any suggestions for improving the responsiveness of the application?
          • SystemAdmin
            SystemAdmin
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            Re: Cannot Open IBPM/SOA Sandbox

            ‏2013-01-29T21:50:34Z  in response to SystemAdmin
            Hi Eddie,
            The slowness may come from the citrix receiver you are using, I found the latest version citrix receiver 3.4 may cause this slowness, I use older citrix receiver 3.3 and it connect fine. Here is the links for download older version http://www.citrix.com/downloads/citrix-receiver/legacy-client-software/receiver-for-windows-33.html.
            Regards,
            Chien
            • SystemAdmin
              SystemAdmin
              329 Posts
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              Re: Cannot Open IBPM/SOA Sandbox

              ‏2013-01-31T06:30:10Z  in response to SystemAdmin
              This worked and it's now working as anticipated. Thanks!