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SystemAdmin
SystemAdmin
773 Posts
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Pinned topic Server down - IBM SmartCloud Enterprise

‏2013-01-23T16:31:29Z |
The server that we are working on (170.224.196.21) went down yesterday and never came back up. I moved over to another server but it would be good to know the server state and what exactly happened and how we can shut it down. Also how can I open a ticket regarding this or get support?

It shows it is active but not accessible at all.

Here is the instance detail:

Instance id: 336235
OS:Red Hat Enterprise Linux v6
IP:170.224.193.214
Secondary IP(s):10.7.1.6
Server configuration:Copper - 64 bit (vCPU: 2, RAM: 4 GiB, Disk: 60 GiB)
Disk size:60 GiB
Hostname:vhost0469
Image:Red Hat Enterprise Linux 6.3 (64-bit)(TOR)
Storage:EXTSTORE-DEMO
Created on: December 10, 2012
Running for: 44 Days
Status: Active
Originator: Samu Geevarghese
Price: CA$0.308 / UHR

Also the logs from the control panel:
%G Welcome to Red Hat Enterprise Linux Server
Starting udev:
%G OK
Setting hostname vhost0469: OK
Setting up Logical Volume Management: No volume groups found
OK
Checking filesystems
Checking all file systems.
[/sbin/fsck.ext3 (1) -- /] fsck.ext3 -a /dev/vda2
/dev/vda2: clean, 105596/3821840 files, 1083388/15472640 blocks
[/sbin/fsck.ext3 (1) -- /boot] fsck.ext3 -a /dev/vda1
/dev/vda1: clean, 39/64000 files, 15029/256000 blocks
OK
Remounting root filesystem in read-write mode: OK
Mounting local filesystems: OK
Enabling local filesystem quotas: OK
%G Welcome to Red Hat Enterprise Linux Server
Starting udev:
%G OK
Setting hostname vhost0469: OK
Setting up Logical Volume Management: No volume groups found
OK
Checking filesystems
Checking all file systems.
[/sbin/fsck.ext3 (1) -- /] fsck.ext3 -a /dev/vda2
/dev/vda2: clean, 105596/3821840 files, 1083388/15472640 blocks
[/sbin/fsck.ext3 (1) -- /boot] fsck.ext3 -a /dev/vda1
/dev/vda1: clean, 39/64000 files, 15029/256000 blocks
OK
Remounting root filesystem in read-write mode: OK
Mounting local filesystems: OK
Enabling local filesystem quotas: OK
  • Warning -- SELinux targeted policy relabel is required.
  • Relabeling could take a very long time, depending on file
  • system size and speed of hard drives.
*******************************************************************************
**********************************************
Unmounting file systems
Automatic reboot in progress.
Restarting system.
%G Welcome to Red Hat Enterprise Linux Server
Starting udev:
%G OK
Setting hostname vhost0469: OK
Setting up Logical Volume Management: No volume groups found
OK
Checking filesystems
Checking all file systems.
[/sbin/fsck.ext3 (1) -- /] fsck.ext3 -a /dev/vda2
/dev/vda2: clean, 105595/3821840 files, 1083388/15472640 blocks
[/sbin/fsck.ext3 (1) -- /boot] fsck.ext3 -a /dev/vda1
/dev/vda1: clean, 39/64000 files, 15029/256000 blocks
OK
Remounting root filesystem in read-write mode: OK
Mounting local filesystems: OK
Enabling local filesystem quotas: OK
Enabling /etc/fstab swaps: swapon: /dev/vdb1: read swap header failed: Invalid argument
FAILED
Entering non-interactive startup
Calling the system activity data collector (sadc):
ip6tables: Applying firewall rules: OK
iptables: Applying firewall rules: OK
Bringing up loopback interface: OK
Bringing up interface eth0: OK
Starting portreserve: OK
Starting system logger: OK
Starting irqbalance: OK
Starting rpcbind: OK
Starting NFS statd: OK
Starting RPC idmapd: OK
Starting kdump: OK
Starting lldpad: OK
Starting system message bus: OK
Starting Avahi daemon... OK
Starting cups: OK
Mounting other filesystems: OK
Starting acpi daemon: OK
Starting HAL daemon: OK
Retrigger failed udev events OK
Adding udev persistent rules OK
Loading autofs4: OK
Starting automount: OK
cloud-startup Running restorecon..
cloud-startup Identified RHEL6.
chmod: cannot access `/home/idcuser/cloud': No such file or directory
Starting mcelog daemon
OK
Starting sshd: OK
Starting postfix: OK
Starting abrt daemon: OK
Starting Qpid AMQP daemon: OK
Starting crond: OK
Starting atd: OK
Starting rhsmcertd 240 1440 OK
WARNING: GPT (GUID Partition Table) detected on '/dev/vdc'! The util fdisk doesn't support GPT. Use GNU Parted.
Setting up swapspace version 1, size = 4192928 KiB
no label, UUID=76870e30-3337-44e8-ad80-0aab597fa9ca
Red Hat Enterprise Linux Server release 6.3 (Santiago)
Kernel 2.6.32-279.11.1.el6.x86_64 on an x86_64
vhost0469 login:
Red Hat Enterprise Linux Server release 6.3 (Santiago)
Kernel 2.6.32-279.11.1.el6.x86_64 on an x86_64
vhost0469 login:
%G Welcome to Red Hat Enterprise Linux Server
Starting udev:
%G OK
Setting hostname vhost0469: OK
Setting up Logical Volume Management: No volume groups found
OK
Checking filesystems
Checking all file systems.
[/sbin/fsck.ext3 (1) -- /] fsck.ext3 -a /dev/vda2
/dev/vda2: clean, 150610/3821840 files, 1808484/15472640 blocks
[/sbin/fsck.ext3 (1) -- /boot] fsck.ext3 -a /dev/vda1
/dev/vda1: clean, 39/64000 files, 15029/256000 blocks
OK
Remounting root filesystem in read-write mode: OK
Mounting local filesystems: OK
Enabling local filesystem quotas: OK
Enabling /etc/fstab swaps: OK
Entering non-interactive startup
Calling the system activity data collector (sadc):
ip6tables: Applying firewall rules: OK
iptables: Applying firewall rules: OK
Bringing up loopback interface: OK
Bringing up interface eth0: OK
Starting portreserve: OK
Starting system logger: OK
Starting irqbalance: OK
Starting rpcbind: OK
Starting NFS statd: OK
Starting RPC idmapd: OK
Starting kdump: OK
Starting lldpad: OK
Starting system message bus: OK
Starting Avahi daemon... OK
Starting cups: OK
Mounting other filesystems: OK
Starting acpi daemon: OK
Starting couchdb: OK
Starting HAL daemon: OK
Retrigger failed udev events OK
Loading autofs4: OK
Starting automount: OK
cloud-startup Running restorecon..
cloud-startup Identified RHEL6.
Starting mcelog daemon
OK
Starting sshd: OK
Starting postfix: OK
Starting rabbitmq-server: FAILED - check /var/log/rabbitmq/startup_{log, _err}
rabbitmq-server.
Starting abrt daemon: OK
Starting Qpid AMQP daemon: OK
Starting crond: OK
Starting chef-solr: OK
Starting atd: OK
Starting chef-expander: Wed, 02 Jan 2013 09:50:53 -0500 WARN: You seem to have a legacy setting for solr_url: did you mean http://localhost:8983/solr ?
Wed, 02 Jan 2013 09:50:53 -0500 INFO: Chef Expander 10.16.2 starting cluster with 1 nodes
OK
Starting chef-server: OK
Starting chef-server-webui: OK
Starting rhsmcertd 240 1440 OK
WARNING: GPT (GUID Partition Table) detected on '/dev/vdc'! The util fdisk doesn't support GPT. Use GNU Parted.
/dev/vdb1: Device or resource busy
swapon: /dev/vdb1: swapon failed: Device or resource busy
Red Hat Enterprise Linux Server release 6.3 (Santiago)
Kernel 2.6.32-279.11.1.el6.x86_64 on an x86_64
vhost0469 login:
Red Hat Enterprise Linux Server release 6.3 (Santiago)
Kernel 2.6.32-279.11.1.el6.x86_64 on an x86_64
vhost0469 login:

Thanks
Samu