Topic
4 replies Latest Post - ‏2013-02-14T20:55:47Z by Sriram_Europa
SystemAdmin
SystemAdmin
1632 Posts
ACCEPTED ANSWER

Pinned topic can't configure/start Data Studio Web Console 3.1.0.1 on Win XP Pro

‏2013-01-23T12:56:30Z |
Hi,

the Data Studio Webconsolenserver don`t Start.

I got the following message :

Exit-Code:
134

Errorcode
2120

Messagecode
DSW01070E

Log:
2013-01-23 13:39:33.627 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
2013-01-23 13:39:33.627 NOTE::
######## Product information ########
Name: IBM Data Studio web console
ID: DSWC
Version: 3.2.0.1
######## Session information ########
Type: Base
Action: Add
Phase: Configuration
Owner: NonAdmin
Mode: Wizard
######## System information ########

Using IPv6: false
OS name: Windows
OS type: XP
OS version: Any
OS Arch: x86
System locale: de_DE
JRE version: 1.7.0
JRE vendor: IBM Corporation
Java home: C:\PROGRA~1\IBM\DSWC3.2\jre
JVM name: IBM J9 VM
JVM version: 2.6
JVM vendor: IBM Corporation

Current directory: C:\Programme\IBM\DSWC3.2\bin
The main command as specified on command line:
C:\PROGRA~1\IBM\DSWC3.2\bin\config_DSWC
2013-01-23 13:39:33.627 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
2013-01-23 13:39:33.659 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
2013-01-23 13:39:33.659 NOTE:: IBM Data Studio web console wird konfiguriert...
2013-01-23 13:39:33.659 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
2013-01-23 13:39:33.674 INFO:: Configuration started for DSWC at "2013-01-23 13:39:33 +0100".
2013-01-23 13:39:33.674 INFO:: Starting pre-process for DCA...
2013-01-23 13:39:33.674 INFO:: Completed pre-process for DCA.
2013-01-23 13:39:33.674 INFO:: Starting configuration...
2013-01-23 13:39:33.690 INFO:: Executing command::
C:\Programme\IBM\DSWC3.2\dca\dca_dswc.exe -ssi C:\Programme\IBM\DSWC3.2\.control\dswcSsi.xml
2013-01-23 13:57:06.047 INFO:: Completed configuration with exit code 134.
2013-01-23 13:57:06.047 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
2013-01-23 13:57:06.047 NOTE:: ====================== Configuration status information ======================
Exit code: 134
Error code: 2120
Message code: DSW01070E
Message: Starten des Servers ist fehlgeschlagen.
=============================================================================
2013-01-23 13:57:06.047 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
2013-01-23 13:57:06.047 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
2013-01-23 13:57:06.047 NOTE:: Configuration finished for DSWC at "2013-01-23 13:57:06 +0100" with exit code 134 and took 17 minutes and 32.373 seconds to complete.
2013-01-23 13:57:06.047 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
2013-01-23 13:57:06.047 ***********************************************************************************
2013-01-23 13:57:06.047 ERROR:: Konfiguration von "IBM Data Studio web console" ist fehlgeschlagen. Exit-Code: 134
2013-01-23 13:57:06.047 ***********************************************************************************
Updated on 2013-02-14T20:55:47Z at 2013-02-14T20:55:47Z by Sriram_Europa
  • SystemAdmin
    SystemAdmin
    1632 Posts
    ACCEPTED ANSWER

    Re: can't configure/start Data Studio Web Console 3.1.0.1 on Win XP Pro

    ‏2013-01-23T18:09:44Z  in response to SystemAdmin
    In DSWC 3.2.0.1, the server must be started manually if the product is installed using a non-admin ID on Windows. This information is logged in the log file "dswcConfig3.log".

    In this case, the installation and configuration of the product completed successfully. Now the server must be started (there is a shortcut for it). After that, you will be able to use DSWC.

    PS: Please note that the correct version of the product is "3.2.0.1" (and not "3.1.0.1").

    --Mahesh
    • SystemAdmin
      SystemAdmin
      1632 Posts
      ACCEPTED ANSWER

      Re: can't configure/start Data Studio Web Console 3.1.0.1 on Win XP Pro

      ‏2013-01-23T19:28:11Z  in response to SystemAdmin
      I am glad that I found this thread and see your response.

      I have the same problem for a couple days and my ID is defined as Administrator. The dswcConfig3.log (below) only show the error messages:

      2013-01-23 14:11:46.297 INFO:: Configuration started for feature WebConsole at "2013-01-23 14:11:46 -0500".
      2013-01-23 14:11:48.325 ***********************************************************************************
      2013-01-23 14:11:48.325 ERROR:: There was a failure during startup.
      2013-01-23 14:11:48.325 ***********************************************************************************
      2013-01-23 14:11:48.340 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
      2013-01-23 14:11:48.340 NOTE:: ====================== Configuration status information ======================
      Exit code: 132
      Error code: 2060
      Message code: DSW01070E
      Message: Starting server failed.
      =============================================================================
      2013-01-23 14:11:48.340 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
      2013-01-23 14:11:48.340 INFO:: Configuration finished for feature WebConsole at "2013-01-23 14:11:48 -0500" with exit code 132 and took 2.043 seconds to complete.
      2013-01-23 14:11:48.340 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
      2013-01-23 14:11:48.340 NOTE:: Program completed with exit code 132.
      2013-01-23 14:11:48.340 =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
  • SystemAdmin
    SystemAdmin
    1632 Posts
    ACCEPTED ANSWER

    Re: can't configure/start Data Studio Web Console 3.1.0.1 on Win XP Pro

    ‏2013-02-13T21:31:11Z  in response to SystemAdmin
    Hi,

    I have this same problem but it won't let me start the web console service from the shortcut. I try and I get a message saying the following:

    "The service name is invalid.

    More help is available by typing NET MSGHELP 2185.

    Press any key to continue..."

    I just downloaded and installed the Web Console 3.2.0.1 and I'm using Windows 7 64 bit.

    Any ideas why the service won't start?

    Thanks,
    Scott
    • Sriram_Europa
      Sriram_Europa
      68 Posts
      ACCEPTED ANSWER

      Re: can't configure/start Data Studio Web Console 3.1.0.1 on Win XP Pro

      ‏2013-02-14T20:55:47Z  in response to SystemAdmin
      Hi
      Can you take a look at Windows Services (run services.msc ) to see if the service is listed ? It should have something like "IBM DSServer.." in the description. Also try start from the control panel service to see if that works ok. Does the "Path to executable" look ok - and point to the expected location ?
      Were there any errors when you ran the "Configure DSWC" program at the end of the installation ?