My company uses ClearQuest for customers relationship requests management.
So we add :
1) Ticket aaa for FEASABILITY STUDY
2) Ticket bbb for QUOTATION STUDY ( if aaa is accepted )
3) Ticket ccc for CHANGE REQUEST ( if bbb is accepted )
This tickets can be linked to others.
Then ticket ccc status is changing all along the project evolution :
- functionnal study status
- technical study status
I would like to get the list starting from aaa.
Example : the change request is related to 3 applications
aaa - FEASABILITY STUDY
bbb - QUOTATION STUDY linked to aaa
ccc - CHANGE REQUEST for application_1 linked to bbb
ddd - CHANGE REQUEST for application_2 linked to bbb
eee - CHANGE REQUEST for application_3 linked to bbb
Only ccc status will change.
Thks for help.