Has anyone had any joy upgrading within the 7.1.2 series when cmprofile has been secured?
We are trying to patch from 7.1.2.07 to 7.1.2.09 using the IM gui and the upgrade fails when trying to stop the cmprofile service. The cmprofile service has been secured and requires a username and password in order to stop it but IM never asks for credentials.
During the IM config it asks for the username and password for the reportserver and this is shutdown succesfully. If I manually shutdown the cmprofile service first then I get occasional popups for "default" credentials but these disappear on their own, cmprofile gets started but then the upgrade fails when IM tries to stop it.
IBM support have suggested upgrading to IM 1.6.1 but this made no difference. It is supposed to ask for cmprofile creds but doesn't. The only other solution they have at the moment is to disable security / upgrade / re-enable security which appears to be a bit of a sticking plaster solution rather than a proper solution.
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Pinned topic Upgrading CQ when cmprofile is secured (windows server 2008 R2)
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cglockner 2700009784345 Posts
Re: Upgrading CQ when cmprofile is secured (windows server 2008 R2)2013-01-22T09:21:16ZThis is the accepted answer. This is the accepted answer.Hello Alastair,
Based on your description you have enabled administrative security for cmprofile but you did not update the service definition of cmprofile to include the credentials for stopping the service.
To do that follow these steps:
1) Open a DOS prompt
2) cd C:\Program Files\IBM\RationalSDLC\Common\eWAS\bin
3) wasservice.exe -add cmprofile -serverName server1 -profilePath "C:\Program Files\IBM\RationalSDLC\Common\CM\profiles\cmprofile" -stopArgs "-username <wasuser> -password <waspassword>" -encodeParams
where <wasuser> is the username you use to log into the WebSphere admin console and <waspassword> is that user's password.
Once you've done that you should be able to stop cmprofile in an orderly fashion without being prompted. That should then also allow IM to stop and start it.
SystemAdmin 110000D4XK24949 Posts
Re: Upgrading CQ when cmprofile is secured (windows server 2008 R2)2013-01-22T14:17:01ZThis is the accepted answer. This is the accepted answer.
- cglockner 2700009784
That has got me further along.
I now get a login prompt
Login at the target server
enter login information for <default>
realm/cell name <default>
I've entered the cm server admin details twice and it appeared to carry on only to fail when trying to modify the reportserver.
Ho Hum, back to support!
(this might appear twice if the mail reader posts my reply!)
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