Big trouble today :(
I sent an action to a Mac client by setting the Message tab with everything we need (deadline, custom messages and so on)
On the client, no window appears. I noticed that there's no BESClientUI processes active .. I manually launch from Applications, TriggerClientUI but I get this message
Tivoli Endpoint Manager Support Center Can not Be Displayed (a needed service is not running).
Anyone could help me ?
Thanks in advance
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Pinned topic Mac TriggerClientUI: no message window
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Re: Mac TriggerClientUI: no message window2013-01-17T19:18:53ZThis is the accepted answer. This is the accepted answer.It sounds like your agent got installed with the wrong permissions and there are multiple users on the machine? The OSX Installer can be temperamental sometimes and we have taken steps in future releases to keep it in submission for things like this but if you can check the owner of your /Library/BESAgent directory (and the BESAgent.app) and confirm it is owned by root:wheel and if not do a recursive chown on the directory like this:
sudo chown -f -R root:wheel /Library/BESAgent
Then restart the agent.
Hopefully this will help.
Re: Mac TriggerClientUI: no message window2013-01-21T18:38:10ZThis is the accepted answer. This is the accepted answer.http://www-01.ibm.com/support/docview.wss?uid=swg1IV33257
Apparently there is a known issue involving the Mac BES Client UI for users other than the one that installed the client.
Re: Mac TriggerClientUI: no message window2013-01-22T10:34:21ZThis is the accepted answer. This is the accepted answer.