Topic
  • 8 replies
  • Latest Post - ‏2013-02-12T06:05:41Z by SystemAdmin
SystemAdmin
SystemAdmin
5842 Posts

Pinned topic Change and Release object applet

‏2013-01-17T11:45:26Z |
Hi,

I used a customized IBM Tivoli Change Management 7.2.1.0, whenever I tried to use the Change & the Release object there is a message main content "Applet are loading" (please check the attched file) and it takes more than 5 mins to load and sometimes the whole PC get to stuck in.

I think it's something related to Java, so My questions are:

Can I disbale the applets? if yes please I need someone to guide me from where?
If it is related to Java, what is the correct version to us?

Need your help.

Thanks
Updated on 2013-02-12T06:05:41Z at 2013-02-12T06:05:41Z by SystemAdmin
  • vseries
    vseries
    106 Posts

    Re: Change and Release object applet

    ‏2013-01-17T11:50:27Z  
    Hi, are you able to use Change application before this? Will need to see trace from Java Console in order to confirm further. Check this out :-
    http://www-01.ibm.com/support/docview.wss?uid=swg21594872
  • SystemAdmin
    SystemAdmin
    5842 Posts

    Re: Change and Release object applet

    ‏2013-01-17T11:58:10Z  
    • vseries
    • ‏2013-01-17T11:50:27Z
    Hi, are you able to use Change application before this? Will need to see trace from Java Console in order to confirm further. Check this out :-
    http://www-01.ibm.com/support/docview.wss?uid=swg21594872
    Actually this is my first time to use this version 7.2 before I used 7.1 and as you know there is no applet in the old versions, so I was able to use the Change Application before but with the old version not with this one.

    Java 1.6.0_26 was installed and everything was ok and the message comes for 2-3 seconds and disappeared, but the institution starts using more an dmore applications that need advance versions from Java so I start facing such a problem.
  • vseries
    vseries
    106 Posts

    Re: Change and Release object applet

    ‏2013-01-17T12:02:41Z  
    Actually this is my first time to use this version 7.2 before I used 7.1 and as you know there is no applet in the old versions, so I was able to use the Change Application before but with the old version not with this one.

    Java 1.6.0_26 was installed and everything was ok and the message comes for 2-3 seconds and disappeared, but the institution starts using more an dmore applications that need advance versions from Java so I start facing such a problem.
    Hi, it seems that you hit the problem as per above technote. You may want to apply Interfim fix or Hotfix as suggested. Cheers.
  • SystemAdmin
    SystemAdmin
    5842 Posts

    Re: Change and Release object applet

    ‏2013-01-21T05:01:13Z  
    • vseries
    • ‏2013-01-17T12:02:41Z
    Hi, it seems that you hit the problem as per above technote. You may want to apply Interfim fix or Hotfix as suggested. Cheers.
    Hello all,

    Kindly I need a help here....
  • scottsd
    scottsd
    121 Posts

    Re: Change and Release object applet

    ‏2013-01-21T23:13:50Z  
    Hello all,

    Kindly I need a help here....
    You didn't mention are you using Java 1.6 or Java 1.7?

    If you're having this problem with Java 1.6 > FP 29, search fixcentral for the latest IFix for CCMDB and install it following the Technote instructions.

    If Java 1.7, then there's a separate known issue that is only fixed by upgrading to Java 1.7 FP 11.

    Thanks,
    Scott
  • SystemAdmin
    SystemAdmin
    5842 Posts

    Re: Change and Release object applet

    ‏2013-01-22T08:09:13Z  
    • scottsd
    • ‏2013-01-21T23:13:50Z
    You didn't mention are you using Java 1.6 or Java 1.7?

    If you're having this problem with Java 1.6 > FP 29, search fixcentral for the latest IFix for CCMDB and install it following the Technote instructions.

    If Java 1.7, then there's a separate known issue that is only fixed by upgrading to Java 1.7 FP 11.

    Thanks,
    Scott
    we are a Bank institution so we use a lot of Java versions.
  • vseries
    vseries
    106 Posts

    Re: Change and Release object applet

    ‏2013-01-22T08:43:00Z  
    we are a Bank institution so we use a lot of Java versions.
    Hi, just go to FixCentral and download IF (Interim Fix) for your CCMDB version level. Then, you can use latest JRE of 1.6 and 1.7. Remember, refrain from using JRE 1.7u9 as there is an issue with that.
  • SystemAdmin
    SystemAdmin
    5842 Posts

    Re: Change and Release object applet

    ‏2013-02-12T06:05:41Z  
    • vseries
    • ‏2013-01-22T08:43:00Z
    Hi, just go to FixCentral and download IF (Interim Fix) for your CCMDB version level. Then, you can use latest JRE of 1.6 and 1.7. Remember, refrain from using JRE 1.7u9 as there is an issue with that.
    Finally I found a solution and it is through the XML file....Commented out some lines.