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Pinned topic A Problem with Favourites?

‏2013-01-16T14:05:40Z |

Has anyone noticed a problem with favourites?

I've just had two users complain that all their favourites had turned into folders, I got them to send me their xxx.rpw files and every item is marked as a folder.
They are using Rhapsody 7.6.1 and are a little frustrated because they had created a folder in the favourites to help them bring out the major items they had been working on for a review.

They have reported no issues with opening or saving the model so it came a bit out of the blue, any ieads or experience of this where you are?