Topic
2 replies Latest Post - ‏2013-01-16T14:53:38Z by SystemAdmin
SystemAdmin
SystemAdmin
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Pinned topic WATCHDOG RESTART is detected.

‏2013-01-16T10:43:47Z |
Why is DataPower appliance crating backtrace file with description:

WATCHDOG RESTART is detected.

Device is XI50 4.0.2.8 and version information is:
Watchdog Build XI50.4.0.2.8
Installed DPOS XI50.4.0.2.8
Running DPOS XI50.4.0.2.8
XML accelerator xg3
Machine Type 9235
Model Type 4BX
Updated on 2013-01-16T14:53:38Z at 2013-01-16T14:53:38Z by SystemAdmin
  • Trey
    Trey
    224 Posts
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    Re: WATCHDOG RESTART is detected.

    ‏2013-01-16T14:39:48Z  in response to SystemAdmin
    The device detected that some object has hung or become stuck in the same state for a long period of time. Since the object did not change state for a few minutes the device had no choice but to reload the firmware. You really should open a pmr with support so we can take a look at all of the data in the error report and see if this is a known issue or what the possible source could be.

    You can also compare to the 4.0.2 fix list to see if any apars might apply:
    http://www-01.ibm.com/support/docview.wss?uid=swg24030685
  • SystemAdmin
    SystemAdmin
    6772 Posts
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    Re: WATCHDOG RESTART is detected.

    ‏2013-01-16T14:53:38Z  in response to SystemAdmin
    Thank you for the explain