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4 replies Latest Post - 2013-02-12T19:59:05Z by Leesa_Hicks
Pinned topic Clearcase 220.127.116.11 issues
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After I installed Clearcase 18.104.22.168, albd service stops automatically and everytime I have to go to Control Panel and restart it. After few minutes it stops automatically again, does anybody have any idea why this kind of problem occurs?
Updated on 2013-02-12T19:59:05Z at 2013-02-12T19:59:05Z by Leesa_Hicks
brcowan 2000005CYP661 PostsACCEPTED ANSWER
Re: Clearcase 22.214.171.124 issues2013-01-15T16:44:34Z in response to SystemAdminYou are probably looking at a startup failure that takes some time to show up. Have you started with:
After that, you would need to look at the application event log to see what the albd is saying when it exits (because cleartool getlog won't work with the albd shutting down).
Advisory Software Engineer
ClearCase Software Advisory Team (SWAT)
IBM Software Group
550 King St
Littleton, MA 01460
Re: Clearcase 126.96.36.199 issues2013-01-15T16:55:25Z in response to SystemAdminIs there any error message in the ClearCase logs? Or the Windows Event Viewer?
I've seen problems in the past where the system account to start the service was causing problems... either it was not a Domain account, it was not a member of the appropriate group, or the domain controller was unavailable.
Re: Clearcase 188.8.131.52 issues2013-02-06T14:45:40Z in response to SystemAdminThere is no error logs. Everytime I reboot the machine, I have to restart the clearcase albd service. After I restarts, it works fine.
The new problem is it takes around 20 minutes just to create a view. I don't know why this is happening?
Leesa_Hicks 1200009HC497 PostsACCEPTED ANSWER
Re: Clearcase 184.108.40.206 issues2013-02-12T19:59:05Z in response to SystemAdminWe have to configure the albd service to 'Restart the Service' on failure because it tries to start after re-boot before group authentication is available via Active Directory. When this happens, we see the following error in the Windows Event log for Application events:
Albd(1916): Error: albd_server must run in the clearcase group