Topic
8 replies Latest Post - ‏2013-09-19T17:28:49Z by gez
navillus
navillus
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Pinned topic Reset BladeCenter S BBU expiration date

‏2013-01-11T18:46:35Z |
The RAID Controller BBUs in my BladeCenter S have expired and now show a critical error 1203. The replacement part (FRU 22R6833) is obscenely expensive. If I just replace the batteries in the BBU is there a way to reset the expiration date to clear the error?

Thanks,
Michael
Updated on 2013-01-15T13:56:37Z at 2013-01-15T13:56:37Z by navillus
  • gez
    gez
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    Re: Reset BladeCenter S BBU expiration date

    ‏2013-01-14T16:55:02Z  in response to navillus
    The only way to clear the error is to replace the batteries. Once the batteries are replaced the RSSMs will read the new expiration VPD off of the new batteries and the error will clear. However, you can mask the battery alerts so it does not turn on the attention light.
    • navillus
      navillus
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      Re: Reset BladeCenter S BBU expiration date

      ‏2013-01-15T13:56:37Z  in response to gez
      gez - thanks for the info
      • vlopez51
        vlopez51
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        Re: Reset BladeCenter S BBU expiration date

        ‏2013-09-16T21:11:12Z  in response to navillus

        Someone of you can reset this expiration date in BladeCenter S?, I try changing the battery pack but the expiration date still is the same.

         

        • Josh_Corder
          Josh_Corder
          93 Posts
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          Re: Reset BladeCenter S BBU expiration date

          ‏2013-09-17T01:09:59Z  in response to vlopez51

          Have you bounced the AMM?  Try soft reset and see if it goes away.  It could be an old error that hasn't cleared.  

    • MarioCrespo
      MarioCrespo
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      Re: Reset BladeCenter S BBU expiration date

      ‏2013-09-18T19:53:36Z  in response to gez

      We have the same problem (BladeCenter S with BBU Expiration Date). We are changed only the batteries of the BBU and the expiration date continue the same. We like to know the commands to reset the expiration date to a new date. The batteries are new and the expiration date is the old's one. Where it store the expiration date? The part number 45W5002 is too expensive (include the batteries and circuit logic). We tried to reset AMM, and interchange both BBU's. Didn't work.

      • gez
        gez
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        Re: Reset BladeCenter S BBU expiration date

        ‏2013-09-19T15:29:19Z  in response to MarioCrespo

        The battery expiration data is part of the battery VPD.  There is no command to change/reset it. 

        What is the output of the following:

        mountstate -getobject -bbu

        battery -ctlr 0 -get

        battery -ctlr 1 -get

        Have you rebooted the RSSMs?  If not, shut down all blades and run the command shutdown -system -state reboot

        • vlopez51
          vlopez51
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          Re: Reset BladeCenter S BBU expiration date

          ‏2013-09-19T17:12:28Z  in response to gez

          GEZ I send the outputs of the commands that request. I commented that the blade was completely off, and then has been rebooted several times. Just in case I also include the output of "list pool" command, which show that the RAID is NOT degraded,  but the performance in the blades are seriously decreased .

          <CLI> mountstate -getobject -bbu
          Current Machine Local Time: 09/19/2013  01:48:43 PM
           _____________________________________
          |  CtlrId#    |    Battery State      |
          |_____________|_______________________|
          |       Ctlr 0|                 Online|
          |       Ctlr 1|                 Online|
          |_____________|_______________________|
           
           
          <CLI> battery -ctlr 0 -get
           
          Controller 0
          Current Machine Local Time: 09/19/2013  01:48:56 PM
           
            BBU State                                         : 3  (Faulted)
            BBU Fault Code                                    : 10  (Expired)
            BBU Part Number                                   : 45W4439
            BBU Serial Number                                 : YK10MY0A1L0J
            BBU FRU Number                                    : 45W5002
            BBU Firmware Revision                             : 58.0
            BBU Expiration Date                               : Mon Sep  9 12:00:00 2013
            Charging state information
            BBU Charging                                      : False
            BBU Capacity (Hours)                              : 0
           
          <CLI> battery -ctlr 1 -get
           
          Controller 1
          Current Machine Local Time: 09/19/2013  01:49:11 PM
           
            BBU State                                         : 3  (Faulted)
            BBU Fault Code                                    : 10  (Expired)
            BBU Part Number                                   : 45W4439
            BBU Serial Number                                 : YK10MY0A1L09
            BBU FRU Number                                    : 45W5002
            BBU Firmware Revision                             : 58.0
            BBU Expiration Date                               : Mon Sep  9 12:00:00 2013
            Charging state information
            BBU Charging                                      : False
            BBU Capacity (Hours)                              : 0
           
          <CLI> list pool
          Current Machine Local Time: 02/19/2013  02:00:18 PM
           ____________________________________________________________________________________________________________
          |Pool#| ID |    Name     |RaidType|OwnerCtlr|TotalCap|AvailCap|       Status         |  State   | Degraded   |
          |_____|____|_____________|________|_________|________|________|______________________|__________|____________|
          |    0|   1|    ISSNPOWER|       5|   Slot 0|  1970GB|     1MB|                Viable|       ONV|          No|
          |    1|   2|        ISSNX|       5|   Slot 1|  1970GB|     3MB|                Viable|       ONV|          No|
          |_____|____|_____________|________|_________|________|________|______________________|__________|____________|
           

          thanks for your answer

           

          • gez
            gez
            267 Posts
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            Re: Reset BladeCenter S BBU expiration date

            ‏2013-09-19T17:28:49Z  in response to vlopez51

            It makes sense that blade performance is decreased because the RSSMs are not using cache because of the condition of the batteries

            run these commands to unmount the batteries

            mountstate -setobject -dismount -bbu 0

            mountstate -setobject -dismount -bbu 1

            verify both batteries are in service with the command mountstate -getobject -bbu

            once the batteries are in service mode, remove both batteries for a couple of minutes, then reinstall one battery

            give it a few minutes to come online, run mountstate -getobject -bbu to check

            once the battery is online, check the status with battery -ctlr 0 -get

            Hopefully, a new expiration will appear.   Re-install the other battery and check its status once it comes online

            If it still shows the old expiration, unmount the entire media tray

            mountstate -setobject -dismount -mediatray 0

            remove the media tray (batteries can still be installed in media tray) for about 30 seconds, then reinstall.  Fans will rev to high speed while the media tray is out

            give it 5 minutes or so to stabilize and check the battery status

            If the old expiration still shows on both, I suggest you reboot the RSSMs.  You mention you rebooted the blade, but not the RSSMs.  Reboot the RSSMs with the command shutdown -system -state reboot