Topic
  • 9 replies
  • Latest Post - ‏2015-04-13T20:28:12Z by htorres
navillus
navillus
8 Posts

Pinned topic Reset BladeCenter S BBU expiration date

‏2013-01-11T18:46:35Z |
The RAID Controller BBUs in my BladeCenter S have expired and now show a critical error 1203. The replacement part (FRU 22R6833) is obscenely expensive. If I just replace the batteries in the BBU is there a way to reset the expiration date to clear the error?

Thanks,
Michael
Updated on 2013-01-15T13:56:37Z at 2013-01-15T13:56:37Z by navillus
  • gez
    gez
    275 Posts

    Re: Reset BladeCenter S BBU expiration date

    ‏2013-01-14T16:55:02Z  
    The only way to clear the error is to replace the batteries. Once the batteries are replaced the RSSMs will read the new expiration VPD off of the new batteries and the error will clear. However, you can mask the battery alerts so it does not turn on the attention light.
  • navillus
    navillus
    8 Posts

    Re: Reset BladeCenter S BBU expiration date

    ‏2013-01-15T13:56:37Z  
    • gez
    • ‏2013-01-14T16:55:02Z
    The only way to clear the error is to replace the batteries. Once the batteries are replaced the RSSMs will read the new expiration VPD off of the new batteries and the error will clear. However, you can mask the battery alerts so it does not turn on the attention light.
    gez - thanks for the info
  • vlopez51
    vlopez51
    2 Posts

    Re: Reset BladeCenter S BBU expiration date

    ‏2013-09-16T21:11:12Z  
    • navillus
    • ‏2013-01-15T13:56:37Z
    gez - thanks for the info

    Someone of you can reset this expiration date in BladeCenter S?, I try changing the battery pack but the expiration date still is the same.

     

  • Josh_Corder
    Josh_Corder
    94 Posts

    Re: Reset BladeCenter S BBU expiration date

    ‏2013-09-17T01:09:59Z  
    • vlopez51
    • ‏2013-09-16T21:11:12Z

    Someone of you can reset this expiration date in BladeCenter S?, I try changing the battery pack but the expiration date still is the same.

     

    Have you bounced the AMM?  Try soft reset and see if it goes away.  It could be an old error that hasn't cleared.  

  • MarioCrespo
    MarioCrespo
    1 Post

    Re: Reset BladeCenter S BBU expiration date

    ‏2013-09-18T19:53:36Z  
    • gez
    • ‏2013-01-14T16:55:02Z
    The only way to clear the error is to replace the batteries. Once the batteries are replaced the RSSMs will read the new expiration VPD off of the new batteries and the error will clear. However, you can mask the battery alerts so it does not turn on the attention light.

    We have the same problem (BladeCenter S with BBU Expiration Date). We are changed only the batteries of the BBU and the expiration date continue the same. We like to know the commands to reset the expiration date to a new date. The batteries are new and the expiration date is the old's one. Where it store the expiration date? The part number 45W5002 is too expensive (include the batteries and circuit logic). We tried to reset AMM, and interchange both BBU's. Didn't work.

  • gez
    gez
    275 Posts

    Re: Reset BladeCenter S BBU expiration date

    ‏2013-09-19T15:29:19Z  

    We have the same problem (BladeCenter S with BBU Expiration Date). We are changed only the batteries of the BBU and the expiration date continue the same. We like to know the commands to reset the expiration date to a new date. The batteries are new and the expiration date is the old's one. Where it store the expiration date? The part number 45W5002 is too expensive (include the batteries and circuit logic). We tried to reset AMM, and interchange both BBU's. Didn't work.

    The battery expiration data is part of the battery VPD.  There is no command to change/reset it. 

    What is the output of the following:

    mountstate -getobject -bbu

    battery -ctlr 0 -get

    battery -ctlr 1 -get

    Have you rebooted the RSSMs?  If not, shut down all blades and run the command shutdown -system -state reboot

  • vlopez51
    vlopez51
    2 Posts

    Re: Reset BladeCenter S BBU expiration date

    ‏2013-09-19T17:12:28Z  
    • gez
    • ‏2013-09-19T15:29:19Z

    The battery expiration data is part of the battery VPD.  There is no command to change/reset it. 

    What is the output of the following:

    mountstate -getobject -bbu

    battery -ctlr 0 -get

    battery -ctlr 1 -get

    Have you rebooted the RSSMs?  If not, shut down all blades and run the command shutdown -system -state reboot

    GEZ I send the outputs of the commands that request. I commented that the blade was completely off, and then has been rebooted several times. Just in case I also include the output of "list pool" command, which show that the RAID is NOT degraded,  but the performance in the blades are seriously decreased .

    <CLI> mountstate -getobject -bbu
    Current Machine Local Time: 09/19/2013  01:48:43 PM
     _____________________________________
    |  CtlrId#    |    Battery State      |
    |_____________|_______________________|
    |       Ctlr 0|                 Online|
    |       Ctlr 1|                 Online|
    |_____________|_______________________|
     
     
    <CLI> battery -ctlr 0 -get
     
    Controller 0
    Current Machine Local Time: 09/19/2013  01:48:56 PM
     
      BBU State                                         : 3  (Faulted)
      BBU Fault Code                                    : 10  (Expired)
      BBU Part Number                                   : 45W4439
      BBU Serial Number                                 : YK10MY0A1L0J
      BBU FRU Number                                    : 45W5002
      BBU Firmware Revision                             : 58.0
      BBU Expiration Date                               : Mon Sep  9 12:00:00 2013
      Charging state information
      BBU Charging                                      : False
      BBU Capacity (Hours)                              : 0
     
    <CLI> battery -ctlr 1 -get
     
    Controller 1
    Current Machine Local Time: 09/19/2013  01:49:11 PM
     
      BBU State                                         : 3  (Faulted)
      BBU Fault Code                                    : 10  (Expired)
      BBU Part Number                                   : 45W4439
      BBU Serial Number                                 : YK10MY0A1L09
      BBU FRU Number                                    : 45W5002
      BBU Firmware Revision                             : 58.0
      BBU Expiration Date                               : Mon Sep  9 12:00:00 2013
      Charging state information
      BBU Charging                                      : False
      BBU Capacity (Hours)                              : 0
     
    <CLI> list pool
    Current Machine Local Time: 02/19/2013  02:00:18 PM
     ____________________________________________________________________________________________________________
    |Pool#| ID |    Name     |RaidType|OwnerCtlr|TotalCap|AvailCap|       Status         |  State   | Degraded   |
    |_____|____|_____________|________|_________|________|________|______________________|__________|____________|
    |    0|   1|    ISSNPOWER|       5|   Slot 0|  1970GB|     1MB|                Viable|       ONV|          No|
    |    1|   2|        ISSNX|       5|   Slot 1|  1970GB|     3MB|                Viable|       ONV|          No|
    |_____|____|_____________|________|_________|________|________|______________________|__________|____________|
     

    thanks for your answer

     

  • gez
    gez
    275 Posts

    Re: Reset BladeCenter S BBU expiration date

    ‏2013-09-19T17:28:49Z  
    • vlopez51
    • ‏2013-09-19T17:12:28Z

    GEZ I send the outputs of the commands that request. I commented that the blade was completely off, and then has been rebooted several times. Just in case I also include the output of "list pool" command, which show that the RAID is NOT degraded,  but the performance in the blades are seriously decreased .

    <CLI> mountstate -getobject -bbu
    Current Machine Local Time: 09/19/2013  01:48:43 PM
     _____________________________________
    |  CtlrId#    |    Battery State      |
    |_____________|_______________________|
    |       Ctlr 0|                 Online|
    |       Ctlr 1|                 Online|
    |_____________|_______________________|
     
     
    <CLI> battery -ctlr 0 -get
     
    Controller 0
    Current Machine Local Time: 09/19/2013  01:48:56 PM
     
      BBU State                                         : 3  (Faulted)
      BBU Fault Code                                    : 10  (Expired)
      BBU Part Number                                   : 45W4439
      BBU Serial Number                                 : YK10MY0A1L0J
      BBU FRU Number                                    : 45W5002
      BBU Firmware Revision                             : 58.0
      BBU Expiration Date                               : Mon Sep  9 12:00:00 2013
      Charging state information
      BBU Charging                                      : False
      BBU Capacity (Hours)                              : 0
     
    <CLI> battery -ctlr 1 -get
     
    Controller 1
    Current Machine Local Time: 09/19/2013  01:49:11 PM
     
      BBU State                                         : 3  (Faulted)
      BBU Fault Code                                    : 10  (Expired)
      BBU Part Number                                   : 45W4439
      BBU Serial Number                                 : YK10MY0A1L09
      BBU FRU Number                                    : 45W5002
      BBU Firmware Revision                             : 58.0
      BBU Expiration Date                               : Mon Sep  9 12:00:00 2013
      Charging state information
      BBU Charging                                      : False
      BBU Capacity (Hours)                              : 0
     
    <CLI> list pool
    Current Machine Local Time: 02/19/2013  02:00:18 PM
     ____________________________________________________________________________________________________________
    |Pool#| ID |    Name     |RaidType|OwnerCtlr|TotalCap|AvailCap|       Status         |  State   | Degraded   |
    |_____|____|_____________|________|_________|________|________|______________________|__________|____________|
    |    0|   1|    ISSNPOWER|       5|   Slot 0|  1970GB|     1MB|                Viable|       ONV|          No|
    |    1|   2|        ISSNX|       5|   Slot 1|  1970GB|     3MB|                Viable|       ONV|          No|
    |_____|____|_____________|________|_________|________|________|______________________|__________|____________|
     

    thanks for your answer

     

    It makes sense that blade performance is decreased because the RSSMs are not using cache because of the condition of the batteries

    run these commands to unmount the batteries

    mountstate -setobject -dismount -bbu 0

    mountstate -setobject -dismount -bbu 1

    verify both batteries are in service with the command mountstate -getobject -bbu

    once the batteries are in service mode, remove both batteries for a couple of minutes, then reinstall one battery

    give it a few minutes to come online, run mountstate -getobject -bbu to check

    once the battery is online, check the status with battery -ctlr 0 -get

    Hopefully, a new expiration will appear.   Re-install the other battery and check its status once it comes online

    If it still shows the old expiration, unmount the entire media tray

    mountstate -setobject -dismount -mediatray 0

    remove the media tray (batteries can still be installed in media tray) for about 30 seconds, then reinstall.  Fans will rev to high speed while the media tray is out

    give it 5 minutes or so to stabilize and check the battery status

    If the old expiration still shows on both, I suggest you reboot the RSSMs.  You mention you rebooted the blade, but not the RSSMs.  Reboot the RSSMs with the command shutdown -system -state reboot

     

  • htorres
    htorres
    1 Post

    Re: Reset BladeCenter S BBU expiration date

    ‏2015-04-13T20:28:12Z  
    • gez
    • ‏2013-09-19T17:28:49Z

    It makes sense that blade performance is decreased because the RSSMs are not using cache because of the condition of the batteries

    run these commands to unmount the batteries

    mountstate -setobject -dismount -bbu 0

    mountstate -setobject -dismount -bbu 1

    verify both batteries are in service with the command mountstate -getobject -bbu

    once the batteries are in service mode, remove both batteries for a couple of minutes, then reinstall one battery

    give it a few minutes to come online, run mountstate -getobject -bbu to check

    once the battery is online, check the status with battery -ctlr 0 -get

    Hopefully, a new expiration will appear.   Re-install the other battery and check its status once it comes online

    If it still shows the old expiration, unmount the entire media tray

    mountstate -setobject -dismount -mediatray 0

    remove the media tray (batteries can still be installed in media tray) for about 30 seconds, then reinstall.  Fans will rev to high speed while the media tray is out

    give it 5 minutes or so to stabilize and check the battery status

    If the old expiration still shows on both, I suggest you reboot the RSSMs.  You mention you rebooted the blade, but not the RSSMs.  Reboot the RSSMs with the command shutdown -system -state reboot

     

    Hello friend
    I have the same problem, I present Navillus, show me if indicated command work, and I'll make a technical stop at the Bladecenter and want to take advantage of changing the BBU, since they are coming soon to expire