I have installed the latest version of Big Insight Enterprise Edition on a RHEL 6.2 on X86.
The installation directory after unpacking is : biginsights-enterprise-linux64_b20121203_1915
After launching ./start.sh, I've got an error when I tried to access to the page http://X.X.X.X:8300/Install/
Here is the error message in my browser (Same error with IE, Firefox):
HTTP Status 404 - /Install/
type Status report
description The requested resource (/Install/) is not available.
Apache Geronimo(Embedded Tomcat/6.0.33)
What can I do ?
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7 replies Latest Post - 2013-01-25T20:38:05Z by P6HA_Jean-Philippe_DURNEY
Pinned topic Problem Installing Big Insight 2.0 : Host:8300/Install/ not found
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Updated on 2013-01-25T20:38:05Z at 2013-01-25T20:38:05Z by P6HA_Jean-Philippe_DURNEY
Re: Problem Installing Big Insight 2.0 : Host:8300/Install/ not found2013-01-11T17:34:33Z in response to P6HA_Jean-Philippe_DURNEYHi JP,
Please check server.log and server.out within the following directory:
Those logs may contain some clues.
Let us know what you find.
Re: Problem Installing Big Insight 2.0 : Host:8300/Install/ not found2013-01-14T09:39:59Z in response to SystemAdminHi Zach,
I have unpacked the install file and restart the start.sh Shell to get the smallest lof file, and I get the same behavior when I try to go to http://X.X.X.X:8300/Install.
I didn't see any clue help full for me in the log file.
Can you have a look in the 2 files I joined ? (the server.out is in the next reply.)
Re: Problem Installing Big Insight 2.0 : Host:8300/Install/ not found2013-01-14T17:45:40Z in response to P6HA_Jean-Philippe_DURNEYHi JP,
Unfortunately, the logs don't see to show the error.
Let's try the following:
1) Please run ./start.sh and copy paste the entire output of the command and we can take a look.
2) Was also wondering what utility did you use to uncompress the installer.
If anything other than tar command, maybe you can try uncompress again using the following command, to make sure there are no corruptions.
tar -xvf file.tar
Re: Problem Installing Big Insight 2.0 : Host:8300/Install/ not found2013-01-15T15:22:42Z in response to SystemAdminHi Zach,
Here is the output of the start.sh Script : (I have just change the IP in the text)
root@psscbig0 biginsights-enterprise-linux64_b20121203_1915# ./start.sh
Extracting Java ....
Java extraction complete, using JAVA_HOME=/root/InstallBigInsight/biginsights-enterprise-linux64_b20121203_1915/_jvm/ibm-java-x86_64-60
Verifying port 8300 availability
port 8300 available
Starting BigInsights Installer .....
Application server is up and running...
BigInsights Installer started, please use a browser to access:
After you are finished, run the following command to stop the installer web server:
I have use gunzip and tar -xvf to uncompress the BIGINSIGHT_ENTPR_ED_V2.0_LNX.tar.gz file.
May be it can help when I do a start.sh Shudown, I have a warning :
root@psscbig0 biginsights-enterprise-linux64_b20121203_1915# ./start.sh shutdown
Using GERONIMO_HOME: /root/InstallBigInsight/biginsights-enterprise-linux64_b20121203_1915/installer-console
Using GERONIMO_TMPDIR: var/temp
Using JRE_HOME: /root/InstallBigInsight/biginsights-enterprise-linux64_b20121203_1915/_jvm/ibm-java-x86_64-60/jre
log4j:WARN No appenders could be found for logger (org.apache.geronimo.kernel.basic.BasicKernel).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.
Locating server on localhost:1319... Server found.
Server shutdown started
Server shutdown completed
Thanks in advance
Re: Problem Installing Big Insight 2.0 : Host:8300/Install/ not found2013-01-22T17:56:53Z in response to P6HA_Jean-Philippe_DURNEYHi JP,
In start.sh we have the following line, which caused the issue with your installation -
INSTALL_APP=`$prog_path/$ui_directory/bin/deploy.sh -u system -p manager -port $ctrlport list-modules | grep "Install"`
The reason this line is an issue, because your path to installation program has "Install" keyword, and we would pick up a wrong path.
To following code change in start.sh should fix the issue:
#INSTALL_APP=`$prog_path/$ui_directory/bin/deploy.sh -u system -p manager -port $ctrlport list-modules | grep "Install"`