Topic
  • 4 replies
  • Latest Post - ‏2013-01-17T12:18:50Z by Dragos.Cojocari
SystemAdmin
SystemAdmin
1299 Posts

Pinned topic RPE 1.2 web service

‏2013-01-10T19:18:48Z |
Hi All,

I have installed RPE 1.2 and configured the web service on apache/tomcat 7 (as a windows service), but I am not able to generate documents in remote mode ... All is installed in the VM (Win 7 64).
Jobs are executed in local without any trouble.
The web service console is accessible, and the jobs are visible in the list, but always in "queued" status. It seems that the jobs are never started by the service.

What is the missing configuration element ?

BR

Luc
Updated on 2013-01-17T12:18:50Z at 2013-01-17T12:18:50Z by Dragos.Cojocari
  • Horia
    Horia
    89 Posts

    Re: RPE 1.2 web service

    ‏2013-01-11T09:22:32Z  
    Hi Luc,

    Check the Tomcat log, what does it say?

    Regards / Horia
  • SystemAdmin
    SystemAdmin
    1299 Posts

    Re: RPE 1.2 web service

    ‏2013-01-11T12:12:24Z  
    • Horia
    • ‏2013-01-11T09:22:32Z
    Hi Luc,

    Check the Tomcat log, what does it say?

    Regards / Horia
    Hi ,

    nothing ... all the tomcat logs are OK !

    luc
  • SystemAdmin
    SystemAdmin
    1299 Posts

    Re: RPE 1.2 web service

    ‏2013-01-11T16:14:59Z  
    Hi ,

    nothing ... all the tomcat logs are OK !

    luc
    problem solved: replacement of tomcat 7 by tomcat 6
    (tomcat 6 is the version supported says the doc !)

    luc
  • Dragos.Cojocari
    Dragos.Cojocari
    1614 Posts

    Re: RPE 1.2 web service

    ‏2013-01-17T12:18:50Z  
    Hey Luc,

    the RPE WebService is supported and works fine on Tomcat 6. In your case what might have happened is that the system variable that defines the LICENSE server location was not replicated in the context where the Tomcat service runs. So as the RPE webservice was trying to start jobs they would get locked on the license checkout ( the RPE.log for each job accessible from the job details screen could have clarified this). When Tomcat 7 was installed the environment was correctly configured for RPE to run.

    Regards,
    Dragos

    RPE Actual