Topic
  • 9 replies
  • Latest Post - ‏2013-01-22T22:18:52Z by SystemAdmin
SystemAdmin
SystemAdmin
1632 Posts

Pinned topic Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

‏2013-01-09T15:18:14Z |
Hi,

I got the following message :
"a non-administrative installation is unsupported. To install this product you must run the application as an administrator.

I'm adminstrator of my desktop, and I chose administrative installation under IBM installation manager.

all ideas are welcome !!
Updated on 2013-01-22T22:18:52Z at 2013-01-22T22:18:52Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    1632 Posts

    Re: Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

    ‏2013-01-09T17:49:13Z  
    Is your machine set up to log on with Windows Active Directory?
  • SystemAdmin
    SystemAdmin
    1632 Posts

    Re: Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

    ‏2013-01-10T07:57:22Z  
    Is your machine set up to log on with Windows Active Directory?
    How I could verify this point. I'm not a win expert. z/OS is rather my cup of tea
  • SystemAdmin
    SystemAdmin
    1632 Posts

    Re: Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

    ‏2013-01-10T23:44:40Z  
    How I could verify this point. I'm not a win expert. z/OS is rather my cup of tea
    Run this command from a DOS command prompt: net localgroup "Administrators" | findstr /i "uid".

    "uid" is the user ID that you log on your machine with. Please reply with the exact output.
  • SystemAdmin
    SystemAdmin
    1632 Posts

    Re: Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

    ‏2013-01-11T08:12:10Z  
    Run this command from a DOS command prompt: net localgroup "Administrators" | findstr /i "uid".

    "uid" is the user ID that you log on your machine with. Please reply with the exact output.
    Here is the reply :

    C:Documents and Settings\mpauchar\net localgroup "Administrateurs" | findstr /i "mpauchar"
    CIGMA\NT mpauchar
  • SystemAdmin
    SystemAdmin
    1632 Posts

    Re: Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

    ‏2013-01-11T09:19:47Z  
    Run this command from a DOS command prompt: net localgroup "Administrators" | findstr /i "uid".

    "uid" is the user ID that you log on your machine with. Please reply with the exact output.
    Here is the reply :

    C:Documents and Settings\mpauchar\net localgroup "Administrateurs" | findstr /i "mpauchar"
    CIGMA\NT mpauchar
  • SystemAdmin
    SystemAdmin
    1632 Posts

    Re: Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

    ‏2013-01-11T16:53:04Z  
    Here is the reply :

    C:Documents and Settings\mpauchar\net localgroup "Administrateurs" | findstr /i "mpauchar"
    CIGMA\NT mpauchar
    The output implies that you do have Windows Active Directory set up. This is a known issue reported by other users. We (IBM) are actively working on a fix. The refresh will be available hopefully by next week. Please trigger this thread again next week for the latest status.

    Thanks,
  • Snarri
    Snarri
    1 Post

    Re: Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

    ‏2013-01-17T11:09:49Z  
    The output implies that you do have Windows Active Directory set up. This is a known issue reported by other users. We (IBM) are actively working on a fix. The refresh will be available hopefully by next week. Please trigger this thread again next week for the latest status.

    Thanks,
    Just want to point that on windows 7 64 bit working under AD is exactly the same problem. even AD administrator account cannot install this product for me.

    Thanks for working on fixes.
  • SystemAdmin
    SystemAdmin
    1632 Posts

    Re: Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

    ‏2013-01-17T17:37:24Z  
    • Snarri
    • ‏2013-01-17T11:09:49Z
    Just want to point that on windows 7 64 bit working under AD is exactly the same problem. even AD administrator account cannot install this product for me.

    Thanks for working on fixes.
    We have the fix ready and will upload it in the next coming days. Please stay tuned and thanks for your patience.
  • SystemAdmin
    SystemAdmin
    1632 Posts

    Re: Problem installing Data Studio Web Console 3.2 on WIN XP PRO SP3 32 bits

    ‏2013-01-22T22:18:52Z  
    We have the fix ready and will upload it in the next coming days. Please stay tuned and thanks for your patience.
    We have uploaded the refresh with the fix for this problem. Please re-download from http://www.ibm.com/developerworks/downloads/im/data/index.html and reinstall.