Topic
  • 10 replies
  • Latest Post - ‏2013-10-04T20:44:20Z by BaltoSteve
BaltoSteve
BaltoSteve
30 Posts

Pinned topic ISA v4.1 line plots are missing info in the Key

‏2013-01-07T17:30:03Z |
In ISA v4.1.4.00, Build 2012 10 18 – 1000, running under Windows 7.

On line plots, the “Key” no longer displays which metrics are being displayed. It only shows which variants are being displayed. Can you put this back? Thanks.
Steve Gorham, Baltimore
Updated on 2013-01-14T11:20:19Z at 2013-01-14T11:20:19Z by stalleyj
  • BaltoSteve
    BaltoSteve
    30 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-01-10T19:32:08Z  
    Just to clarify, problem started in GCMV v2.6.0.20120501

    Steve Gorham, Baltimore
  • SystemAdmin
    SystemAdmin
    642 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-01-11T14:29:59Z  
    Just to clarify, problem started in GCMV v2.6.0.20120501

    Steve Gorham, Baltimore
    Hi Steve,

    I'll raise a work item against GCMV to investigate this and I'll update this post when we have made some progress.

    Thanks

    Toby
  • stalleyj
    stalleyj
    11 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-01-14T11:20:19Z  
    Just to clarify, problem started in GCMV v2.6.0.20120501

    Steve Gorham, Baltimore
    Hi Steve,

    Please could you provide a screen shot that shows what is missing. We have not removed the data panel from GCMV so we need to understand what has happened, it's possible that some ISA preferences have become corrupted and are causing this issue.

    Thanks,
    Julie Stalley
  • BaltoSteve
    BaltoSteve
    30 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-05-23T15:40:10Z  
    • stalleyj
    • ‏2013-01-14T11:20:19Z
    Hi Steve,

    Please could you provide a screen shot that shows what is missing. We have not removed the data panel from GCMV so we need to understand what has happened, it's possible that some ISA preferences have become corrupted and are causing this issue.

    Thanks,
    Julie Stalley

    Just checking, any updates on this?  Thanks.

  • BaltoSteve
    BaltoSteve
    30 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-06-19T21:06:12Z  
    • stalleyj
    • ‏2013-01-14T11:20:19Z
    Hi Steve,

    Please could you provide a screen shot that shows what is missing. We have not removed the data panel from GCMV so we need to understand what has happened, it's possible that some ISA preferences have become corrupted and are causing this issue.

    Thanks,
    Julie Stalley

     

    Attachments

  • stalleyj
    stalleyj
    11 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-06-20T09:21:34Z  

     

    Hi Steve, 

    This issue was fixed in release 2.7 so an update should resolve this for you. 

     

    Thanks, 

    Julie

  • BaltoSteve
    BaltoSteve
    30 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-06-24T19:35:04Z  
    • stalleyj
    • ‏2013-06-20T09:21:34Z

    Hi Steve, 

    This issue was fixed in release 2.7 so an update should resolve this for you. 

     

    Thanks, 

    Julie

    I'm running GCMV v2.7.0.20130327 but I still don't see those keys in line plots.  What am I missing?

  • stalleyj
    stalleyj
    11 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-06-25T08:55:31Z  

    I'm running GCMV v2.7.0.20130327 but I still don't see those keys in line plots.  What am I missing?

    I'm really not sure what the problem can be as it works for me as shown in the attached screen shot.  I suggest that you try uninstalling and re-installing gcmv to see if this helps. Other possibility is that your preferences have become corrupted so you could try deselecting the "show key" option and then reselecting again.  Let me know if this makes any difference. 

    Attachments

  • BaltoSteve
    BaltoSteve
    30 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-10-04T20:42:17Z  
    • stalleyj
    • ‏2013-06-25T08:55:31Z

    I'm really not sure what the problem can be as it works for me as shown in the attached screen shot.  I suggest that you try uninstalling and re-installing gcmv to see if this helps. Other possibility is that your preferences have become corrupted so you could try deselecting the "show key" option and then reselecting again.  Let me know if this makes any difference. 

    No.  This is in ISA v4.1 under Windows 7.

    I uninstalled & re-installed GCMV, and then un-checked & re-checked the 'show key' box under preferences.  I get the file names as expected (top left), but still not the names of the metrics being displayed.

     

  • BaltoSteve
    BaltoSteve
    30 Posts

    Re: ISA v4.1 line plots are missing info in the Key

    ‏2013-10-04T20:44:20Z  

    No.  This is in ISA v4.1 under Windows 7.

    I uninstalled & re-installed GCMV, and then un-checked & re-checked the 'show key' box under preferences.  I get the file names as expected (top left), but still not the names of the metrics being displayed.

     

    This is what I used to get -