• 1 reply
  • Latest Post - ‏2013-01-06T11:08:57Z by Novikov_Alexander
4779 Posts

Pinned topic DS4700 - Incompatible drive

‏2013-01-04T23:12:25Z |
I am trying to replace a drive in a DS4700 system.
The drive is a genuine IBM, I took from an other DS4700, and it results incompatible.
Can anybody help in debugging the issue?

some useful information:
Current configuration
    Firmware version:
       Appware version:
       Bootware version:
    NVSRAM version: N1814D47R1060V17

Current ID (ALPA)
    On drive channel 1: 124/0x2
Replacement part number: 39M5896
Model name: 3992
Board ID:  3992
Submodel ID:19
Product ID:  1814 FAStT  
Revision:  0916
Part number: 21753-05         
Thanks in advance
Updated on 2013-01-06T11:08:57Z at 2013-01-06T11:08:57Z by Novikov_Alexander
  • Novikov_Alexander
    1409 Posts

    Re: DS4700 - Incompatible drive

    Dear marina,

    could you post DS Support Data of your DS4700.

    Alexander Novikov
    Russia, Moscow