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SystemAdmin
SystemAdmin
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Pinned topic Occassionally we see the below error messages on scheduled job in cognos 8.

‏2013-01-04T12:34:01Z |
DPR-ERR-2077 The request failed because the associated report service process with pid 4088 is unavailable. Handler trace back: the_dispatcher com.cognos.pogo.handlers.performance.PerformanceIndicationHandler the_dispatcher com.cognos.pogo.handlers.logic.ChainHandler service_lookup com.cognos.pogo.handlers.engine.ServiceLookupHandler load_balancer com.cognos.pogo.handlers.logic.ChainHandler lb_forwarder com.cognos.p2plb.clerver.LoadBalanceHandler batchreportservicechain com.cognos.pogo.handlers.logic.ChainHandler warptask_with_authenticate com.cognos.pogo.handlers.logic.ChainHandler do_batch_warp com.cognos.pogo.handlers.logic.ChainHandler warptaskmtaChain com.cognos.pogo.handlers.logic.ChainHandler warptaskmta com.cognos.pogo.reportservice.BatchReportServerHandler

DPR-ERR-2056 The Report Server is not responding. Handler trace back: the_dispatcher com.cognos.pogo.handlers.performance.PerformanceIndicationHandler the_dispatcher com.cognos.pogo.handlers.logic.ChainHandler service_lookup com.cognos.pogo.handlers.engine.ServiceLookupHandler load_balancer com.cognos.pogo.handlers.logic.ChainHandler lb_forwarder com.cognos.p2plb.clerver.LoadBalanceHandler batchreportservicechain com.cognos.pogo.handlers.logic.ChainHandler warptask_with_authenticate com.cognos.pogo.handlers.logic.ChainHandler do_batch_warp com.cognos.pogo.handlers.logic.ChainHandler warptaskmtaChain com.cognos.pogo.handlers.logic.ChainHandler warptaskmta com.cognos.pogo.reportservice.BatchReportServerHandler

What is causing it and how it can be fixed?