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7 replies Latest Post - ‏2013-01-07T19:42:58Z by Novikov_Alexander
4779 Posts

Pinned topic DS3300 Firmware upgrade failed...

‏2013-01-03T23:05:22Z |
Hi Guys,

We have a spare DS3300.

I used DS SM V10 to upgrade the Firmware from V6 to the latest V7.

I first transferred the firmware on to the device. It was successful.

After I activated the virson, there was an error message saying upgrade failed, lost connection to the device.

The SAN was left running over night.

I still cannot connect to it. controller A is pingable, B is not.

There are yellow lights on the controllers. B's ethernet port has no light.

If I reboot the SAN, the controllers will respond to ping initially. Then B dies.

Any suggestions will be much appreciated.

Updated on 2013-01-07T19:42:58Z at 2013-01-07T19:42:58Z by Novikov_Alexander